Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


March 27, 2020

Nationwide is a great insurance

I have been with this insurance for many, many years. It is the best. There is a quick turnaround on claims and I never have to wait long for payment.

Insurer: Nationwide

By: Sharon

Useful
March 27, 2020

Awesome company!

I have been with Nationwide (VPI) since 2006. They have come through for me each and every time without any hassle. Owning 2 daschunds, they have save me thousands of dollars with their vet bills. I wouldn’t switch companies for anything! They are family to me now.

Insurer: Nationwide

By: Angela

Useful
March 27, 2020

EMBRACE IS TERRIFIC!!!

Embrace has been a lifesaver in helping cover Bandit's normal health expenses. They are prompt in acknowledging acceptance of the insurance form from the vet's office, & even more prompt in covering the claim. So glad I am using this company!!!!

Insurer: Embrace

By: Shirley

Useful
March 27, 2020

Don't understand the question.

Great service, ease of filing claims and quick turnaround time is why I highly recommend Nationwide pet insurance.

Insurer: Nationwide

By: Cathy

Useful
March 27, 2020

Great service

Claims are reviewed quickly.

Insurer: Nationwide

By: Chris

Useful
March 27, 2020

Thanks, you all are super.

Thanks for your quick response to claims and friendly helpful staff.

Insurer: Nationwide

By: Denise

Useful
Verified March 27, 2020

Fantastic Coverage, Easy Claims Process, Outstanding Customer Service

We—and our little Cavalier Spaniels—have been with Trupanion for over a decade, after spending countless hours researching pet insurance options and providers. Trupanion made it possible for us to pursue cancer treatment for our sweet girl, Molly, and give her another 2 healthy, happy years after her initial diagnosis. Trupanion also supported her eye care and medications for many years. Over the course of her life, we submitted well over 100 claims, and never—not a single time—did we have any trouble with the claims process, have to fight for a claim, or file an appeal. The claims process is extremely simple and takes less than 2 minutes to complete, and the money is in our account within just a few days. While the premiums for Trupanion are more expensive than some other pet insurance products, the coverage is far more comprehensive. Trupanion paid out well over $150,000 in claims over the course of our little Molly’s life- and we never had to fight for a single claim. Not once. Trupanion covered every single treatment, test, and medication her doctors recommended, without any fight on our part. Not only does Trupanion have a superior product, with excellent coverage, and a quick and easy claims process, but the customer service at Trupanion far exceeds that I’ve experienced with any other company in any industry. The Trupanion staff go out of their way to in being caring and empathetic during hard times. When our sweet Molly was diagnosed with cancer, I was terrified we weren’t going to be able to afford the treatment recommended by our vet. When I called Trupanion with questions about coverage, not only did they clearly explain the coverage available to us, but the customer service staff were so kind and understanding and so empathetic for what our family was going through. I only wish that humans had access to the kind of excellent, comprehensive coverage, hassle-free claims process, and truly compassionate customer service in our insurance as our sweet pups have in Trupanion. Without Trupanion, we would not have been able to provide such a long, healthy, and happy life for our sweet girl. We are so truly and forever grateful to be with Trupanion!

Insurer: Trupanion

By: Brandy

Useful
March 27, 2020

Little Jack and Heidi

You, Nationwide, are the best. On time claims, payments and caring words for my dogs. Very much appreciated. Thank you, Dog mom, Milena PS. Jack and Heidi are thriving.🐾

Insurer: Nationwide

By: Milena

Useful
March 27, 2020

Very easy and efficient

Very easy to send in your claims. Quick turnaround and knowledgeable staff

Insurer: Nationwide

By: Vicki

Useful
March 27, 2020

Excellent service

Honestly, filing thos claim went so much better than I expected. Filing was easy, with the app. But with all the madness going on right now, I expected it to take forever to process. But it was actually faster than usual. Shelley, who called to follow up was also delightful.

Insurer: ASPCA

By: Aviva

Useful

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