Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Took repeated submission of data (which they did not bother to read)
Claims requested they need more information so I contacted them and submitted the requested infodrmation. ] Again I got a request for more information. I spoke with a supervisor and AGAIN submitted requested information. AGAIN got a requst for more information. Spoke with another supervisor who said that CLAIMS had not yet looked at what we (supervisor and I) had submitted. AGAIN I got a request for more information. I BEGGED THEM to look at what had REPEATEDLY been submitted. Absolutely disgusting.
Insurer: Pets Best
By: Linda Ryder
Paid out my claim for my puppies UTI
Paid out my claim for my puppies UTI, no questions asked.
Insurer: Spot Canada
By: Mike H
Stress free coverage
This company has made it stress free to get health care for our terrier, even with multiple visits. Their communication, coverage and clarity makes easier to face animal health issues.
Insurer: Pets Best
By: Marie Anderson
Trupanion has been amazing!
Trupanion has been amazing! Submitting invoices is incredibly easy, and reimbursements are direct deposited within 24-48 hours. During a stressful time with my dog, that kind of reliability and speed made a huge difference and took the worry out of paying for medical bills. Customer Service has been amazing as well! Highly recommend!!
Insurer: Trupanion
By: bsllchurch
My claim
My claim, refund, and payment was fast even though I use mail, and don't do the claim online.
Insurer: Spot
By: Don Greely
The representative was kind, helpful and understanding.
The representative was kind, helpful and understanding. Especially that I was, and am emotional about my cat being sick and needing surgery, after his infection is stabilize with the antibiotics he is on. Trupanion processed and issued me payment for the first two visits expeditiously, I must say.
Insurer: Trupanion
By: Nancy
Embrace is a reputable company
Embrace is a reputable company. Their customer service representatives are knowledgeable, friendly and thorough. Billing it’s easy. Claims are easy to set up and clear to understand. Communication is timely. And the services they offer are comprehensive.
Insurer: Embrace
By: Lifelong learner
Great prices and coverage
Great prices and coverage. App is very user friendly. So far so good, just submitted my very first claim for my puppy. Let’s see how the turnaround time goes.
Insurer: ASPCA
By: customer
Trupanion has saved our dog’s life
Trupanion has saved our dog’s life. He has had multiple problems unfortunately but we have had perfect, rapid, just service from Trupanion. so glad we purchased this coverage
Insurer: Trupanion
By: Susan Fitzpatrick