Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


April 10, 2020

Efficiency of submitting Claims on-line and Prompt Payment of Claims were both very impressive!

The efficiency of submitting Claims on-line and the prompt payment of Claims were both very impressive! Having been disappointed with other insurance companies in the past, not paying claims due to all kinds of fine print and red tape, I was so pleasantly surprised at Nationwide's easy process from start to finish! Nationwide allowed my dog's surgery to be affordable and therefore it ultimately saved his life! Thank you Nationwide!

Insurer: Nationwide

By: Naidra

Useful
Verified April 10, 2020

Trupanion is Amazing

I am very impressed at how fast you processed this claim. I submitted the claim on Wednesday, which was very easy, and two days later it was process. Thank you so much!!

Insurer: Trupanion

By: Laura

Useful
April 10, 2020

Fast and Easy Claim Process

I cannot say enough good things about Nationwide Pet Insurance!!! My dog went to the vet for his yearly shots and medications (flea and heartworm). I could file my claim online and all I needed was to attach an electronic copy of the receipt. It took less than 5 min!!!! It was paid within a day or 2 and went directly to my bank account. I also was happily surprised when so much of the claim was paid - I wasn't expecting to have all the preventative medicines covered. I am a VERY happy customer!!!

Insurer: Nationwide

By: Michele

Useful
April 10, 2020

Fantastic

My dog recently had a small bowel obstruction and previously ACL repairs. All of those were surgeries and I am so grateful that I had pet insurance from Nationwide. I never expected these things to happen but they did. All of the folks I have dealt with at Nationwide were friendly, courteous, answered all my questions and concerns. When it came to being reimbursed for expenses from these surgeries, I sent all the documentation to Nationwide and literally within 10 days I had a response back and was reimbursed less the deductible electronically. I cannot say enough good things about this company and how they handle claims besides all the additional information they provide on a regular basis. If you have a dog or cat, one of the best decisions you can make is to get pet insurance. I highly recommend Nationwide.

Insurer: Nationwide

By: Dorothy

Useful
April 10, 2020

So fast!

I can't believe how quickly the claim was processed and paid! It was so easy! Thank you!

Insurer: Nationwide

By: Jaime

Useful
April 10, 2020

Excellent efficient claim processing.

We were referred to Nationwide by a neighbor who has been using them for 7 years. She raved about the service and coverage. She was right. We are extremely pleased with our experience. We also purchased the well care plan and are very pleased with the easy and efficiency of the claims processing and payment.

Insurer: Nationwide

By: John

Useful
April 10, 2020

Great service!

Quick and easy filing claims.

Insurer: Nationwide

By: Kathy

Useful
April 10, 2020

Long Wait

I’ve had my pet insurance for two dogs for almost a year and only had to use it once. Paying almost $1000 to be reimbursed only $700 for a $1100 claim. I felt like I got the run around while trying to get reimbursed for my claim and it took almost two months to get paid. It’s also not like human medical insurance as you have to come up with the money to pay your vet in advance anyway. Definitely have to look at risk vs. reward to decide if it’s worth it. My dogs go hard, so I’ll be keeping it for now!

Insurer: Nationwide

By: Michelle

Useful
April 10, 2020

Love my pet insurance!

I recommend you to everyone that has a pet. I truly believe this is amazing! Easy to submit a claim and my refund usually comes within a week. I signed up the week I got my pup and have been able to submit all my claims since then. So thank you and keep up the good work

Insurer: Nationwide

By: Chrissi

Useful
April 10, 2020

They Make It Easy

I have been with Embrace since my 10 year old was a puppy and have found the entire experience to be pleasant and economically wise. I got insurance to make my pet expenses predictable and it has. I know how much it will cost me every year, and never have to debate getting my pet the care she needs. Yes, it goes up every year, but it continues to be a smart choice. Customer service is responsive and polite, every single time. Claim submission is easy and they turn them around quickly. I wholeheartedly recommend.

Insurer: Embrace

By: Meg

Useful

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