Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


April 17, 2020

Highly recommend

My dog is feeling much better after getting her antihistamine and shot for allergies. Claim was filed the next day and a check for the full amount came quickly. I have a different insurance for my other older dog...but highly recommend Nationwide!

Insurer: Nationwide

By: Barbara

Useful
April 17, 2020

Pet insurance is a no brainer.

I’m so glad that I glad I got pet insurance for both of my dogs. Recently, Laney had to get surgery for a skin growth by her behind. Had to get it removed by laser procedure. It was costly, but having this coverage really helped. Especially that currently not working. Thank You!!!

Insurer: Nationwide

By: Luis

Useful
April 17, 2020

Pet insurance is peace of mind!

The claim submission process is simple to do. Process moved along quickly! We are satisfied with this insurance plan for our sweet pet!

Insurer: Nationwide

By: Briggs

Useful
April 17, 2020

I really feel like I can count on nationwide. They make things so easy!

Nationwide has really provided an amazing pet insurance experience. They are quick, reliable and efficient. They do what they say they’ll do and unlike human insurance policies, there aren’t hidden fees and responsibilities.

Insurer: Nationwide

By: Sanaz

Useful
April 17, 2020

Had to contact a supervisor to correct an error

Several times in the past couple of yearsI have submitted a claim and it was denied saying you had to have documentation for this. You had documentation for it already. I had to contact a supervisor to look up the information and confirm that indeed you had what you needed. This particiular problem I've encountered several times. All someone has to do it look at the history - it took the supervisor about 30 seconds to look at it and tell me yes, we do have all the information, I'll send it in for reprocessing. I submitted one claim for her ACL tear medication several months ago and it was denied because they put it down as arthritis, not the ACL tear. The claim form said it was for ACL tear and someone was careless about even reading my accompanying letter. Do you even look at the accompanying letter of explanation? Should I not bother to even send one? Other than these particular problems, we don't have any others. But I have to keep looking at the EOBs to be sure they weren't denied because of error on the part of someone at Nationwide.

Insurer: Nationwide

By: Carol

Useful
April 17, 2020

N/A

Poor customer service. Claim reviews take up to 30 days?

Insurer: Nationwide

By: Luis

Useful
April 17, 2020

The claim process is getting easier doing it onlie

Claim process was quick and easy

Insurer: Nationwide

By: Laura

Useful
April 17, 2020

Great service and insurance

Had to take shaq to vet, the insurance helped tremendously with the costs and very easy filing claim.

Insurer: Nationwide

By: Glenn

Useful
April 17, 2020

No hassle process from claim submission to payment.

I love that claim submission is really quick and easy. I never have a hard time with claim approval and quick payment. Really happy with the service!

Insurer: Nationwide

By: Elizabeth

Useful
Verified April 17, 2020

Trupanion took care of my claim quickly.

I sent in my claim after my pup needed stitches because he was hurt while playing outside. It was my first time filing a claim, both of my dogs are covered by them. It was extremely easy to file and they settled it in less than 2 days. Definitely much appreciated!!

Insurer: Trupanion

By: Morgann

Useful

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