Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


April 29, 2020

Awesome company

I unfortunately have a dog with numerous medical issues but feel less overwhelmed because of Embrace. They are a terrific company. They make it so easy to submit claims and are very responsive to questions. Claims are processed fast. I have zero complaints. Would highly recommend

Insurer: Embrace

By: Susan

Useful
April 29, 2020

Excellent service!!

They paid the claim very fast! Customer service is terrific!!!! They really care SCOTT your pet.

Insurer: Nationwide

By: Susan

Useful
April 29, 2020

Amazing service

- fully explained coverage and Pets Plus Us was there when i need them. Cannot stress the superior customer service they offer and the speedy claims service.

Insurer: Pets Plus Us

By: RSG

Useful
April 29, 2020

Easy and Worth the money

I’ve had insurance on my dog since he was 8 weeks old. He’s now 8 years old and I also have insurance on my 6 year old Golden. If you don’t have pet insurance you’re missing out. Filing claims is so easy and the reimbursement rate is outstanding.

Insurer: Nationwide

By: Elaine

Useful
April 29, 2020

Very satisfies

Very happy With quick claim returns and service and glad we have pet insurance with nationwide.

Insurer: Nationwide

By: Jessica

Useful
April 29, 2020

Love this insurance!

The plans I have provide excellent coverage and my premiums are much lower than I was quoted by other insurers. I submitted my first claim and it was accepted in full, the entire claims process was very easy and hassle free

Insurer: Pets Best

By: Jasmine

Useful
April 29, 2020

Love how fast your company is in processing claims.

Speedy turnaround with claim processing

Insurer: Nationwide

By: Cynthia

Useful
April 29, 2020

The claim processing is OK, but the service rating is far below expectations

I have a very hard time to receive an actual reimbursement for my claim. While the Initial reimbursement was approved relatively quickly, the actual check was lost in the mail (or disappeared somehow) and I have to call several times to initiate the investigation. The representatives were not very knowledgeable and I have to explain the situation again and again from the beginning. Finally, I received a check after about 40 days after the initial claimed was approved.

Insurer: Nationwide

By: Alexander

Useful
April 29, 2020

So Glad I have Pet Insurance through Nationwide

Cleopatra (Cleo) started limping at dog park. We thought she hurt her pad, nail, or twisted her ankle. Could not see anything visually and pampered her for a week. It went away. Next trip to dog park she came home lame again. Our concern warranted a trip to the vet. Yes, she had a torn cruciate ligament. Very grateful Nationwide covered this visit.

Insurer: Nationwide

By: Valerie

Useful
April 29, 2020

Great insurance, always recommend to exotics owners

(I actually have a guinea pig so I’m hoping this can be adjusted?) I absolutely recommend that guardians of exotic animals insure their animals with Nationwide and find a competent exotics vet, especially now that there is a plan that covers wellness care for exotics. It gives you peace of mind that your precious family member will be covered in the event that vet bills add up (and they can, especially with the tests that are so important for a diagnosis and life-saving care)- it is so critical that exotics are seen promptly and also that they’re seen for routine wellness exams. Nationwide is the only company that covers exotics and the price is VERY reasonable, especially for the good coverage.

Insurer: Nationwide

By: Peg

Useful

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