Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Do your research-Buyer Beware
For one having a rescue dog and not allowing 'pre-existing conditions' as an exception is really not worth having insurance at all, especially for my rescue. He has a pre-existing eye condition which require daily drops and you don't cover the cost of the eye drops or his allergy medication. Additionally, having a per condition deductible is not worth having insurance at all. I've been lucky not having many medical issues for my dog, but at $90/month and calculating out the cost per year and for what you end up covering, I'm better off just paying out of pocket. I will be cancelling my subscription.
Insurer: Trupanion
By: Theresa
Love my Trupanion
It was so fast and seamless (as usual)! Love my Trupanion ??
Insurer: Trupanion
By: Allison
All claims should be so easy
There are no words to describe how easy it is to use your service. I simply asked my vet office to process it, and it gets done. All insurance claims should be so easy.
Insurer: Trupanion
By: Gloria
Great customer service. Fast correction!
There was a miscommunication about my claim. I was able to speak to a human about the mix up and get it corrected within 24 hours. It was a very refreshing experience.
Insurer: Trupanion
By: Felicia
You all are seriously the best - always available with a pleasant person to answer questions easy and fast claim submission online super fast processing.
You all are seriously the best - always available with a pleasant person to answer questions, easy and fast claim submission online, super fast processing. Thanks for all you do to make pet insurance worth having.
Insurer: Trupanion
By: Sarah
Because it took me 2 hours at the veterinarian to get my claim handled.
Because it took me 2 hours at the veterinarian to get my claim handled. I was on the phone with AJ from trupanion and he was very helpful. He stayed on the phone with me while speaking with the girl at the check out, at my vet. We got disconnected and I called back and was put on hold for 30 minutes and then disconnected again. I called back again and was once again put on hold. After 20 minutes I was dropped again. I did not call back. There was total Chaos and total miscommunication from the veterinarian office to Trupanion. Its like this everytime I bring my dog into be seen. Not sure on which end the lack of efficiency and communication is coming from... The Vet or Trupanion. I am very disappointed and frustrated with all of it. Its almost worse then my personal health care system for humans.
Insurer: Trupanion
By: Tamara
Wonderful Pet Insurance Company
Claims are handled immediately and checks provided within a week. Appears to be a caring company. Our experience has been first rate. Would definitely insure with them again.
Insurer: Trupanion
By: Michele
Hassle free coverage
Hassle free coverage. I was initially aggravated because the vet didnt give me correct information. But when the bill came, Trupanion had taken care of there part without needing anything from me. Thank you!
Insurer: Trupanion
By: Bob
I called at 9 am and spoke with a Carla.
I called at 9 am and spoke with a Carla. She was AMAZING! Needless to say, I was very anxious about the procedure my fur baby (Lucas is a Boxer) needed done. She calmed me down, got the information she needed. Talked to me and Lucas and was an Angel. Within 2 hours we were pre approved for his surgery. No fuss, no issues! I am so so happy we have Trupanion! You are AWESOME and I will ighly recommend you!!!! Sharon Kilday
Insurer: Trupanion
By: Joseph
I appreciate what Trupanion has done
I completely appreciate the care Trupanion has allowed us to give our dog. The is the glue that holds us together and we would be devastated if we lost her, especially if it was due to not being able to afford care. Trupanion is affordable and has a no hassle claim system. They give quick pre approvals and are quick do do their fair share. Their call service is also wonderful. They are always friendly and honest. Quite honestly, we all hope that we will not need to use the pet insurance. You may wonder, then what's the point? The point is for those $5,000 emergencies that pop up. When they do, Trupanion will help you through it. I really appreciate it and would recommend it ^_^
Insurer: Trupanion
By: Hans