Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


May 04, 2020

Another wonderful experience

Always prompt reimbursement and very good communication

Insurer: Trupanion

By: Kimberly

Useful
May 04, 2020

Claim Experience Review

When I used to have to submit claims before, I would need to go into my vets office for a signature. I loved that I could do all of this online and within just minutes. I also got a timely response.

Insurer: Trupanion

By: Lilly

Useful
May 04, 2020

Highly Recommend Trupanion

Excellent company. Claims are paid out quickly and no issues with coverage, costs or,changes in benefits etc. as pet ages. Would highly recommend this company over any other pet insurance company.

Insurer: Trupanion Canada

By: Adrienne

Useful
May 04, 2020

Because My vet mentioned a birth defect to me about my puppy (cork Tail).

Because My vet mentioned a birth defect to me about my puppy (cork Tail). He was not showing signs he mentioned it. He needs surgery and now you are saying it was pre existing. My vet is extremely upset as well and will no longer refer your company. Meanwhile he told me about your company. My policy said you cover congenital - Should I have taken a policy before the puppy was born? This is the 1 st time I ever had pet insurance. I guess your like most Health insurance carriers. You only want the money and not pay out. Sorry That's how I feel.

Insurer: Trupanion

By: Tracy

Useful
May 04, 2020

Highly recommend

Claims are extremely easy to make and takes only 2 minutes. I love that everything can be done online. Very fast responses as well with a full breakdown of what was covered

Insurer: Trupanion

By: Jazmine

Useful
May 04, 2020

Thank you

Easy to submit invoices; quick turn around. Feels pleasant.

Insurer: Trupanion

By: Denise

Useful
May 04, 2020

Great Pet Insurance!

Easy to work with, they have responded to each claim quickly and the explanation was easy to understand.

Insurer: Trupanion

By: Wendy

Useful
May 04, 2020

everytime I've ever submitted a claim I receive a message right away saying they've received my claim and are on it!

everytime I've ever submitted a claim I receive a message right away saying they've received my claim and are on it! Ususally they pay it and we're done. Wish I'd had it years ago!

Insurer: Trupanion

By: Lisa

Useful
May 04, 2020

Familiar with the condition diagnosed in our cat and explained what the process will be in submitting a claim.

Familiar with the condition diagnosed in our cat and explained what the process will be in submitting a claim.

Insurer: Trupanion

By: Pat

Useful
May 04, 2020

Have had no issues with them at all.

Have had no issues with them at all.

Insurer: Trupanion

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