Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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TRUPANION is absolutely the best!
Can't beat the ease of filing claims and fast re-imbursements. We are so lucky to have TRUPANION for our insurance company.
Insurer: Trupanion
By: Emma
Not good not helpful.
Not good not helpful. Makes me question the policy and if I really need a insurance that isn't going to be there for pet when needed
Insurer: Trupanion
By: Michael
Picked up the telephone when I called.
Picked up the telephone when I called. Extremely easy claim process. Very Very friendly representatives and piece of mind with my two dogs
Insurer: Trupanion
By: Ray
The few phone calls I have made over the past 5 years I have gotten misinformation each time.
The few phone calls I have made over the past 5 years, I have gotten misinformation each time. Basing my actions because of misinformation has caused a great deal of inconvenience and out of pocket costs that were covered by my policy! I really don't know if I believe any info anymore!
Insurer: Trupanion
By: Lucinda
Trupanion has been a reliable medical insurance provider for my pets for 10 years.
Trupanion has been a reliable medical insurance provider for my pets for 10 years. They promptly provide assistance, and they process and pay claims quickly. They are great! I highly recommend Trupanion.
Insurer: Trupanion
By: Judy
Excellent service.
Very easy process. It was approved in minutes. Eased worry over emergency vet bills.
Insurer: Trupanion Canada
By: Annamay
They refuse coverage for most injuries/ailments
My 2 year old dog tore her ACL, I hadn't had trupanion long enough for it to be covered, understandable, all of my other claims to them I have had to fight tooth and nail to get reimbursement. 9 months into paying for trupanion my dog tore her other ACL, now they are refusing to cover it because of the first injury, she is a liability... really?? Its not even the same leg so it isnt a preexisting condition..ISNT THIS WHY I HAVE PET INSURANCE? I do not recommend trupanion under any circumstance, it's a huge waste of money
Insurer: Trupanion
By: Brendan
As soon as recurring charges appeared, Nationwide grasped at straws to claim a pre-existing condition
I insured my puppy on the first day allowed after bringing him home. My first few claims for things like puppy vaccinations were paid without issue. But as soon as I had any kind of recurring vet expenses, Nationwide spent two months digging through repeatedly submitted medical claims and grasped at straws to find something they could claim was a pre-existing condition. Additionally, my claims were delayed for as long as possible prior to the determination being made. In my opinion, it is clear this company will do whatever they can to find a way to decline any chronic claims. I am not impressed and have told my vet, who is sharing that info with other clients.
Insurer: Nationwide
By: Jean
Excellent service
Trupanion is very user-friendly. It is easy to file a claim and they respond quickly. I have been very happy with Trupanion in the two years since I adopted my shelter dog.
Insurer: Trupanion
By: Rozalind
Compassion and excellent customer service
I am very happy that I made the decision to insure Juno several years ago. She recently tore a cruciate ligament and had surgery. My claim to Healthy Paws was handled very professionaly.
Insurer: Healthy Paws
By: Albert