Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


May 09, 2020

Submitting the claim online was straight forward and the response was in good time.

Submitting the claim online was straight forward and the response was in good time. I have never had pet insurance before but I am really glad I got it when my two cats were young as you never know what life will throw at you.

Insurer: Trupanion Canada

By: Annalisa

Useful
May 09, 2020

Hands down the best pet insurance

Fast claims processing and always reliable! Thank you!

Insurer: Trupanion

By: Stephanie

Useful
May 09, 2020

They were there when I needed them.

Claims are easy to file. I have been notified on the day that the claim was sent in, usually two after that to be notified as to the result of the claim. Deposit of payment into my account has never been more than five days. This is a great company that I have been recommending to all of my friends. I have not had to make decisions concerning Bilbo's care based on money. Insuring him when he was young was one of the best decisions I have ever made.

Insurer: Trupanion

By: Norvin

Useful
May 09, 2020

Submitting the claim online was straight forward and the response was in good time.

Submitting the claim online was straight forward and the response was in good time. I have never had pet insurance before but I am really glad I got it when my two cats were young as you never know what life will throw at you.

Insurer: Trupanion

By: Annalisa

Useful
May 09, 2020

SATISFIED CUSTOMER

Fast and efficient. Claim was sent from my vet and approved within 24 hours.

Insurer: Trupanion

By: Beth

Useful
May 09, 2020

Trupanion five star service

trupanion has very fast claims processing.

Insurer: Trupanion

By: John

Useful
May 09, 2020

Response was very slow and we were not notified that vet had not submitted all required documentation until claim was about to be closed.

Response was very slow and we were not notified that vet had not submitted all required documentation until claim was about to be closed. Vet claimed all had been submitted and had to resubmit.

Insurer: Trupanion

By: Alison

Useful
May 09, 2020

Great experience.

Very easy claims process. I didn't have to worry about what would get covered as Trupanion is very upfront with the entire process.

Insurer: Trupanion

By: Anthony

Useful
May 09, 2020

Nyssa was so kind compassionate and helpful.

Nyssa was so kind, compassionate and helpful. My claim was submitted and processed quickly. Phone wait was brief.

Insurer: Trupanion

By: Justine

Useful
May 08, 2020

Excellent service and quick claim processing and reimbursement

Healthy Paws is so easy to work with. My dog had a major surgery so I called to make sure that it would be covered. The lady was super nice and helpful and answered all of my questions and made me feel at ease that what I was paying the vet for would in fact be covered. Once I submitted a claim, it was processed within a week and I received a reimbursement check in the mail shortly after. This was so important to me considering high credit card interest rates on a high charge that I would be facing if I did not receive this reimbursement in a timely manner. I will never cancel my Healthy Paws insurance and am so glad that they were able to help me cover this surgery that I otherwise might not have been able to do for my sweet pup! Thank you, thank you, thank you!

Insurer: Healthy Paws

By: Melissa

Useful

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