Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great coverage!
I always have an easy time submitting my claims and getting my checks from Trupanion. I tell all my friends about Trupanion and how important it is to have pet insurance!
Insurer: Trupanion
By: Erin
Great service as always
First time I used online claims process. So easy and amazingly quick reimbursement. Amazing as always
Insurer: Trupanion
By: Tanya
Maddie's surgery
Latest claim was handled quickly and efficiently. Was apprised of each step, from beginning to conclusion of claim.
Insurer: Trupanion
By: Louis
Reimbursement great but problems @ time
There was alot of confusion on the part of the VCA emergency animal hospital in Indio, ca, Trupanion and me. As soon as we knew our dog Allie had to go to emergency hospital I called Trupanion to see if we would have help. They did an emergency approval for $7000.00 and were so kind and wonderful on the phone. I asked them if they could pay the hospital directly and they said talk to hospital. The hospital said sure. But then said Trupanion got their plan of care but wouldn't send them any money at all until the final bill, even tho by this time our dog had cost thousands to treat and we had paid over our $1000.00 deductable. I called Trupanion and they said true...they won't pay til the final bill but I told them the hospital was hesitant to continue tests and treatments until something was paid. Neither side would change their stand on this. We were able to borrow money from our son and pay cash then we were reimbursed by Trupanion in several days. Unfortunately our beautiful girl died. It was very very hard to go through that and try to find a way to pay for her care at the same time. We thought we would have Trupanion to help us if anything like this happened so I was shocked. There should be a way partial payments can be made if a pet continues to be hospitalized. My daughter has wonderful things to say about Trupanion's help for her dog and except for this we have been happy with it. Maybe someday we may have another dog and we will definitely use Trupanion.
Insurer: Trupanion
By: Debbie
Quick accurate claims processing.
My claims are completed quickly and accurately.
Insurer: Trupanion
By: Carolyn
Your Pet is a Family Member
Ginger Snap has gone through cancer surgery, during her chemotherapy she was in intensive care two times. 4 years to the week later the cancer returned and my heart breaks with the pain of losing my 11 year 4 months Siberian Huskey pal Ginger Snap. Through it all Trupanion has covered our financial walk as well as quick notes of thought and encouragement. There has not been a person with a dog or especially a new puppy that I have not stopped and told about Trupanion. You are a True Companion when most needed. Denise
Insurer: Trupanion
By: Denise
Great Service
Getting coverage with Healthy Paws was an excellent decision! I have 1 dog, and 2 cats, all covered through them. Not only does it give me peace of mind to know my fur-babies will be taken care of in the event of injury or sickness, but I can do so at an affordable price. When one of my cats had to go to the ER recently, I was devastated. After all was said and done, I was able to submit a claim for reimbursement, which was reviewed in a timely manner. They provided step by step updates so I knew the status of my claim and I was able to check the process via their website/app. Once approved, I received the check quickly and they even followed up to see how my little guy was feeling! They are very caring and responsive. The guidelines of the policy are also laid out so the policy owner knows and understands what is covered and what is not. I am very pleased with policy options available/monthly rate, the coverage itself, and my experience with the customer care team.
Insurer: Healthy Paws
By: Michelle
Easy & Fast reimbursement
Recently, my pup had to get surgery to remove a foreign body. Making claims is sooo easy and they are always quick to get me reimbursed. Which was awesome because it was a pricey vet bill this time around. Only recommendation I have is the sooner you get your insurance the better.
Insurer: Healthy Paws
By: Allyson
Best Insurance
This insurance is quite pricey but well worth the money. I can make the claim on my phone in less than 5 minutes and will have my money within a week. They have approved all of my claims from emergency visits, surgeries and therapy. It gives me peace of mind knowing I have Nationwide for Lucy.
Insurer: Nationwide
By: Debi
Relieved that Nationwide was there
My dog made several trips to the vet this year unfortunately ie. Allergies, sprained foot Once I paid my deductible, nationwide paid the rest of my bills without question. Speedy reimbursement (within a few days) was a bonus!!
Insurer: Nationwide
By: Ariela