Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


May 15, 2020

The entire process of Rudys Surgery to processing the claim was so easy.

Everyone that I spoke with regardining Rudy's claim was professional. It was a seamless process. I love Nationwide. I will never not have insurance on my dogs.

Insurer: Nationwide

By: Mary

Useful
May 15, 2020

Essential!!! Very thankful I purchased through ASPCA!!!

I am so thankful that I purchased this insurance with ASPCA! It really helped with some of the initial vaccination costs, etc., but was a lifesaver when my tiny toy poodle ended up overnight in the emergency animal hospital. I have always had a very easy time submitting my claims through the app, and it was very too easy to submit the large claim I had with the ER. They pay the claims very quickly, directly into your account, and I have always been able to find help online or over the phone! I will definitely be renewing my policy and purchasing the same for any other pets in the future! They pay claims very quickly, directly into your account, and I have always been able to find help online or over the phone. I will definitely be renewing my policy and purchasing the same for any other pets in the future!

Insurer: ASPCA

By: Amanda

Useful
May 15, 2020

My dog Gizmo's eye infection

This is a great company for pet insurance. They are fast with insurance claims and very helpful!

Insurer: Nationwide

By: Jess

Useful
May 15, 2020

Outstanding Insurance

Our 14 year old Shitzu is the light of our lives. Knowing we have such good insurance has definitely helped us as she is a senior dog with several issues. The ease of submitting claims is excellent.

Insurer: Nationwide

By: Maddy

Useful
May 15, 2020

Excellent

I have been delighted with my decision to purchase Nationwide Pet Insurance. The coverage is excellent, the premiums reasonable and the claims process is fast and easy. In the past year I've used it for regular vet visits, x-rays required after eating a sock and neutering. My preference would be not need in for the next few years, but non the less, I'll have the piece of mind that it's there if needed.

Insurer: Nationwide

By: Jimmy

Useful
May 15, 2020

Would never be without pet insurance

Belle is the first dog I owned and decided to look into pet insurance for her. I researched several pet insurance companies and am happy I chose Nationwide. They have been professionals from the beginning and I have never had any issues with them. My claims have always been processed promptly. Having pet insurance helps with vet bills and I will never be without it again.

Insurer: Nationwide

By: Linda

Useful
May 15, 2020

What's the point of pet insurance if they won't insure my pet...

My insurance policy had prescription medication as something they covered. Yet when I brought my dog to the vet and got the medication, I was told (30 DAYS LATER), that I wasn't able to get reimbursed. What is the point of pet insurance if they don't even insure your pet?! I cancelled my policy right after. I do NOT recommend!

Insurer: Pets Best

By: Stephanie

Useful
May 15, 2020

Easy and fast

the claim process was so easy and they refunded me all that I expected. No additional questions or form. I was skeptical going into the claim process that they would fight me on it. This was not the case it was so fast and simple. I very much appreciate the service to take care of my pet

Insurer: Nationwide

By: Victor

Useful
May 15, 2020

Join Trupanion if you want to pay monthly for coverage they'll never provide!

Join Trupanion if you want to pay monthly to fight for coverage that you won't get! Started a policy with Trupanion after our dog ingested a full dog treat and needed surgery. That surgery cost $5000+ during the height of the COVID-19 breakout. Which meant things got really tight. A month later (after he healed) we had one nice day outside finally. The dogs were out with us as they usually are and he ate a piece of mulch while outside. The mulch ended up sideways in his intestine and needed removal. So he goes in for the same surgery twice in a month period - another $5000+, but good news we thought, we have Trupanion! Trupanion found EVERY reason to decline the claim. Picked out insignificant events from our vets notes and twisted them so that they wouldn't have to cover the claim. Our vet even sent in an appeal for us to clarify the notes and they still listed those as reasons to deny the final claim. We also checked with them BEFORE we signed up for the policy to see if something like this would be covered in the future considering he just went through the surgery. If they said no or probably not up front, we probably would have still had the policy, tried for coverage and then wouldn't have been mad when it wasn't covered. But they said if it has only happened once before (as it has), they would cover. SO policy cancelled, and money wasted on a month of coverage that provided nothing. Get Trupanion if you can get all of your surgeries pre-approved, which is what they told me I should have done over the phone. Hopefully your dog doesn't die while their making that decision, but of course that would be easier for them wouldn't it.

Insurer: Trupanion Canada

By: Ashley

Useful
Verified May 15, 2020

Peace of Mind

Another easy, quick and thorough response to our claim. It’s comforting to know we can always count on our pet insurance, especially in these unsettling times.

Insurer: Trupanion Canada

By: Norma

Useful

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