Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Buyer Beware
Claim denied for no reason. Buyer beware and don't assume that this insurance is going to pay. Keep money in the bank to pay for your own pet emergency!!
Insurer: Pets Best
By: Christa
Quick turnaround and good coverage.
They are pretty quick with claim reimbursement and the direct deposit option is great. So far coverage has been good. The only downside is I wish they had an app for easier claim filing.
Insurer: Nationwide
By: Erica
Comforting to know Trupanion has my back
I’ve had 6 pets covered by Trupanion over the past 10(?) years. I learned my lesson after spending thousands on both dogs and cats, particularly in their senior years. But, about 5 years ago, I also decided to add coverage for orthopedic issues. One of my current dogs was diagnosed 2 years ago with cancer at only 6 years old. I would never have been able to afford his chemo and radiation without Trupanion. And, as of 3 months ago, his checkup showed him to be cancer-free from a type that usually kills within a year. Trupanion promptly reimbursed me for every visit, including the follow-ups, except for one. And that was resolved with a few weeks of back-and-forth. That instance is the only reason ia marked down the “ease of claim” rating. Every time I have considered terminating coverage to save some money, a pet needs care and reinforces the decision to keep Trupanion coverage. It’s not cheap. But it has more than paid for itself over time.
Insurer: Trupanion
By: Michele
Great company!
Great! Covered my dogs surgery and paid out quickly. They also checked in to see how my dog is doing. Truly a pleasure!
Insurer: Healthy Paws
By: Kamile
Embrace Pet Insurance is the BEST!!
As a relatively new Embrace Pet Insurance customer, I have had a GREAT experience with the Embrace claims staff and customer service team! I had extensively researched pet insurance options and know I made the best decision to choose Embrace. The insurance options are numerous and affordable, the claims process and reimbursement is FAST, and the claims staff and customer service team are FANTASTIC to work with! I highly recommend Embrace Pet Insurance to anyone wanting to provide their pet with the best insurance available with affordable options for every budget!
Insurer: Embrace
By: Jean
An amazing company!!!!
Trupanion is a company that has supported our pet and family exactly as they claimed they would. The ease of submitting a claim and the speed to which a claim is reimbursed is phenomenal. Their customer service is number one and their staff is friendly and knowledgeable. I recommend Trupanion to anyone that has a pet or is thinking about getting one. We will never own another pet with out trupanion. In fact, my son has said that he plans to have trupanion one day when he has his own bulldog!
Insurer: Trupanion
By: Val
Skimpy coverage for cryptorchidism
We found out our puppy had genetic condition affecting testicle descent. He had a neuter surgery, and it was more expensive b/c of extra abdominal incisions. Trupanion only counted $80 towards our deductible, even though the vet bill said $200+ was due to the genetic condition. I like how easy it was to submit claim and how fast you processed it, but feels like the coverage is less than I expected.
Insurer: Trupanion
By: Tamara