Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


May 29, 2020

Very supportive, easy, and caring process

We are very thankful to be apart of your customer base. Having the peace of mind that our dogs health and safety was the only thing we had to worry about was exactly what we needed when he suffered ANNPE. Your claim process was straight forward, and all interactions I had with your team throughout the process (From claim specialist to customer supper) was helpful, kind, and caring.

Insurer: Healthy Paws

By: Josh

Useful
May 29, 2020

Simple File Claim System

We have had this policy for our Golden Retriever since she was a puppy. Whenever we have had to file a claim for Vet services the process is quick and simple. We have received payment from Nationwide in a very timely fashion. They have the easiest system to use, and if and when we have to call with questions, they always help us through the process. I've told all my friends and family about this pet policy, and I personally will always insure all of our pets in the future.

Insurer: Nationwide

By: Larry

Useful
May 29, 2020

Easy to work with

Never any problems with submitting a claim. Never any problems with reinversment.

Insurer: Nationwide

By: Thelma

Useful
May 29, 2020

You sent me a check in a realistic timely manner.

When you pay for any insurance it should be there when you need it without hassles. Your service was there for me and my dog and that matters. I was pleased with the reimbursement and I will convey that to my friends and family. If you hadn't been there for me I would be conveying that as well to everyone who would listen. i.e. You solidified yourself a customer and bought yourself some great advertising. VR/ Frederick Berry 253 208 2973

Insurer: Nationwide

By: Frederick

Useful
May 29, 2020

Excellent response from Nationwide pet insurance

Very quick turnaround time for the review of the claim and the reimbursement. The wonderful dog is doing fine and with some rest and some medication has healed well. Appreciate your care and concern

Insurer: Nationwide

By: Michael

Useful
May 29, 2020

So far, so good!

This insurance was highly recommended by a group of neighbors and I'm happy I followed their advice. Nationwide had an easy application process and so far the ease of uploading the vet's invoices and being reimbursed has been a breeze.

Insurer: Nationwide

By: Dina

Useful
May 29, 2020

Excellent insurance

Always reimbursed in a timely fashion. Very easy to file claims. A little pricy but benefits worth it.

Insurer: Nationwide

By: Jill

Useful
May 29, 2020

This is how all insurance should be

One of our two cats had a tumor which really shocked us. The vet recommended surgery and we agreed it was for the best. The claim process with ASPCA was so easy. I wish my car and home insurance worked this well. We've been able to get our cat the care he needs and not have to worry about whether or not we can afford it.

Insurer: ASPCA

By: Brian

Useful
May 29, 2020

The reimbursement takes FOREVER

You have to pay upfront and get your money back after the claim. However, the claim takes the company about a week to even review the claim even though I provided the recipe. Then after that I waited another two weeks to get the check in the mail. And the other option of getting direct deposit is not easy. You have to create another account for a bank I don’t have and then it gets transferred there then transfer that to your account. It’s definitely not easy. I appreciate that Pet insurance exists because it’s helpful for you and your pet, but I think they should of updated their system to make it easier and faster by now.

Insurer: Nationwide

By: Amber

Useful
May 29, 2020

Slow payment

Filed claim and then had to get all previous records to show not a preexisting condition. Notified it would be paid and saw copy of check in email but still have not seen actual check

Insurer: Nationwide

By: Derek

Useful

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