Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


May 31, 2020

I pay a large monthly amount and get minimal coverage.

I pay a large monthly amount and get minimal coverage. They want me to add more onto my monthly now .

Insurer: Trupanion Canada

By: Joanne

Useful
May 31, 2020

As a veterinary professional I find that your staff are always easy to reach and kind respectful and explain policies/coverage/why claims are denied in a professional and easy to understand way.

As a veterinary professional, I find that your staff are always easy to reach and kind, respectful, and explain policies/coverage/why claims are denied in a professional and easy to understand way. And as a pet owner, I know that your staff are available, your policies are clear, and I can trust that my pet will receive coverage as expected.

Insurer: Trupanion

By:

Useful
May 31, 2020

Max's ACL Surgery

As always, Trupanion reviewed our claim and processed it within 1 week paying exactly what I expected!! Thank you!!

Insurer: Trupanion

By: Stacey

Useful
May 31, 2020

Happy & concerned

Claims were processed quickly, however I have not received the checks,

Insurer: Trupanion

By: Theresa

Useful
May 31, 2020

fantastic friendly and professional customer service and so far very fair with claim payments.

fantastic friendly and professional customer service and so far very fair with claim payments. This one taking longer but hopefully done soon.

Insurer: Trupanion

By:

Useful
May 31, 2020

Outstanding service!

quick fast and easy to submit! AND quick response!

Insurer: Trupanion

By: Linda

Useful
May 31, 2020

Fast service

The claim was processed fast and we were notified immediately.

Insurer: Trupanion

By: Sheena

Useful
May 31, 2020

Trupanion responds very quickly to submitted claims.

Trupanion responds very quickly to submitted claims. The representatives are always very courteous.

Insurer: Trupanion

By: Susan

Useful
May 31, 2020

Claim processed without a hitch!

Very easy and very quick. Had to file a claim because my dog's vet was out of a needed medication so could not have the vet paid directly. We have been with Trupanion for many years and have never been let down.

Insurer: Trupanion

By: Theo

Useful
May 31, 2020

Very easy process to file the claim and excellent customer service!

Very easy process to file the claim and excellent customer service!!

Insurer: Trupanion

By: Catherine

Useful

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