Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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very satisfied customer
My claim was handled very quickly.
Insurer: Trupanion
By: Debra
Trupanion has helped me with my dog last year for her back surgery.
Trupanion has helped me with my dog last year for her back surgery. She might need another surgery ani I need to know if they would cover it, and they will cover it!!! Amazing company and service
Insurer: Trupanion
By: Laura
Ana was very helpful as I am not very advanced on the computer.
Ana was very helpful as I am not very advanced on the computer.She helped me through the claim process and told me what is covered.
Insurer: Trupanion
By: Daniel
Brian was very knowledgeable and patient able to answer all of my questions.
Brian was very knowledgeable and patient, able to answer all of my questions. Pricing and coverage seemed fair.
Insurer: Trupanion
By: Jane
I had a very good experience with Trupanion toward the end my previous dog's life.
I had a very good experience with Trupanion toward the end my previous dog's life. Claims were reimbursed quickly and without trouble. I believe I got my money's worth from the insurance over time.
Insurer: Trupanion
By: Aaron
My first time using my insurance have not got a response or payment yet.
My first time using my insurance, have not got a response or payment yet...
Insurer: Trupanion
By: Troy
always been very helpful and ease of claims etc
always been very helpful and ease of claims etc
Insurer: Trupanion Canada
By:
Impressed with AKC Pet Insurance
I just want to convey how impressed I am with AKC Pet Insurance. The turn around on claims filed is astounding! There is never a problem for coverage for any of my pets' illnesses. And, I am delighted with the basic health care provided for my pet!
Insurer: AKC
By: Cynthia
Great company after initial nightmare sorted out.
I was super excited to see that Nationwide offers wellness and reimburses 90% of covered expenses. The monthly rate is reasonable and the deductible is reasonable as well. However, it is advertised that medical records are not needed to submit claims. Upon submitting my first claim, I got a notification that medical records were needed. Then when I sent them in I got a notification that they were only partial. The entire, complete record had been sent in. Emailing customer service was a nightmare. All they would tell me was that the claim was denied due to incomplete medical records. They could not tell me what was still needed. After months of frustrating emails, I finally called and talked to someone. They fixed my issue immediately and from then on I have had no problems. Submitting claims is super easy through the vitus vet app on my phone. Reimbursements can be automatically sent to my bank account which is very convenient. I'll be honest, I was ready to cancel my insurance and ask for my money back until I talked to customer service on the phone. Now I'm glad i didn't, as I have been reimbursed for every claim I have filed so far.
Insurer: Nationwide
By: Amber
Great Customer Satisfaction
I am pleased to say that Nationwide is very attentive to my pets needs and my concerns. They are very quick and efficient when it comes to any claims that I submit. I am very satisfied with their service.
Insurer: Nationwide
By: Jose