Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


July 01, 2020

Injured hip/leg

I am very happy that you all paid 100% of the vet bill after the deductible was met. One claim was even back from October. Thank you!

Insurer: Nationwide

By: Cecilia

Useful
July 01, 2020

I love the turn around time and amount of benefit with Nationwide.

We have been with Nationwide for almost five years and they have been great to us with both of our babies. When something big comes up it is so nice to know that we will have backup with the cost, it puts your mind at ease. The turn around time from claim to payment is amazing and you have your money back in no time. We do not know what we would have done the last five years without them.

Insurer: Nationwide

By: Tina

Useful
July 01, 2020

Amazing pet insurance.

Nationwide is the best pet insurance available. Coverage is thorough, it is easy to file a claim and you receive claim payment fast!

Insurer: Nationwide

By: Cheryl

Useful
July 01, 2020

Embrace insurance is a joke!

I would not recommend this insurance to anyone because this insurance did not help to pay for my 11 month old puppy one bit when he was having GI problems for a while. I have been wasting $60 a month plus $1000 deductible. It’s a joke really.

Insurer: Embrace

By: Jennifer

Useful
July 01, 2020

I am very pleased with the quick response time on my submitted claims

Claims are paid timely. Am pleased to say with Eppe’s recent cruciate ligament tear and treatment from the vet it looks like he will not require surgery at this time!

Insurer: Nationwide

By: Margaret

Useful
July 01, 2020

Fastest claim turnaround yet

I've been happy with Nationwide since I started my first policy for my dog Moxie in 2007, later adding on 2 cats and my dog Juno as I adopted them. We had to let Moxie go at the end of 2018, but having insurance allowed us to have an extra year with her as it helped a lot with the cost of very expensive cancer treatments. She had a great last year and peaceful passing and we all needed that. My cat Hedwig was very sick and not doing well on thyroid meds, but is now thriving again after surgery. Juno has had a few minor infections and injuries, including the most recent claim for an infected cyst. I was reimbursed for nearly the entire amount this time--usually I get at least half the cost of a visit back, depending on the policy, pet, and issue. This claim was also very fast: It was direct deposited to me in about 10 days. Insurance isn't cheap, but so worth it for the peace of mind.

Insurer: Nationwide

By: Cindy

Useful
Verified July 01, 2020

I appreciate Trupanion's service!!!

I am happy that I have my dog Niki's health insurance with Trupanion. They always respond very quickly with claims and answering questions.

Insurer: Trupanion

By: Debbie

Useful
July 01, 2020

Smooth sailing to get compensated for a year of multiple dog surgeries

After two surprise CCL surgeries for my young American Staffordshire Terrier this year, I could not be more happy with HealthyPaws as an insurer -- leaving me asking why my pet's health insurance process is easier and better than my human health insurance processes?! No fuss, no mess. HealthyPaws makes submitting a claim and receiving compensation for it easy. I'd love to be able to provide some additional context via the app's invoice submissions, but they are always responsive to follow-up via email once the submission is made, so it isn't a big deal.

Insurer: Healthy Paws

By: Dorian

Useful
July 01, 2020

Save your money.

I'm not impressed with the insurance product we've purchased. I didn't listen to naysayers that said nearly everything would be excluded and I'm learning the hard way. We're currently shopping for an alternative; if that doesn't get us what we're wanting, we will bank the premiums we're paying now to offset future expense.

Insurer: Nationwide

By: Adam

Useful
July 01, 2020

Awesome!

Great coverage and service.

Insurer: Nationwide

By: Holly

Useful

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