Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Helpful & supportive in the hardest time
After nearly two years of declining health, I had to say goodbye to my best friend of 13+ years last week. Trupanion was very kind and helpful in processing my final claim and closing out the policy. If I am ever so lucky as to be someone's human again, I'll definitely purchase another policy.
Insurer: Trupanion
By: Kathleen
Highly recommend!
I recommend Trupanion to anyone I know who is thinking about pet health insurance - the process to file a claim is so easy, and the response time to a claim is great!
Insurer: Trupanion
By: Heather
Highly recommend!
Very easy claim process and very quick reimbursement. Had we not had Trupanion we would've been almost $11k out of pocket for our dog's knee surgeries. Best decision we ever made was to get Trupanion when we got our dog.
Insurer: Trupanion
By: Cristina
Answered my question quickly and easily!
Answered my question quickly and easily! Loved knowing all the claims were grouped together under one new issue, so I wasn't charged the deductible on each claim.
Insurer: Trupanion
By: Elizabeth
BAD customer service
Poor customer service, poor response when disagree with claim or an appeal. And left unfinished a portion of the appeal. NEVER communicated to the owner ONLY the vets office . Changes the deductible process without grandfathering people already with a policy. Horrible customer service because you cannot ever talk with the same representative. The sad part is that CVTs review the appeal and not a veterinarian. They have paid claims going forward with less complicated however an old appeal remains.
Insurer: Trupanion
By: Lisa
Customer is alive and well!
Effortless on my part. Very efficient claims handling by Trupanion which allows me to concentrate on the care of my pet. I couldn't be happier with your services !
Insurer: Trupanion
By: Carol
Great Experience!
I really appreciate the transparency with Trupanion. It was really easy and quick to submit my first claim. I looked into several pet insurance providers last year when I was switching from my last insurer (who I never submitted a claim to and still had increases every year), and am really happy I chose Trupanion. I've already referred a few friends and family to them.
Insurer: Trupanion
By: Krystle
Min.
Min. Effort to send in claims. They just handle it and email me.
Insurer: Trupanion
By: Ruth
Trupanion is my Bayli's life saver.
I can't say enough how incredible Trupanion Is. I tell my friends and family who have dogs you're crazy if you don't have Trupanion for insurance. They have been an amazing help with my Bayli who is nine and has been sickly since 3. Claims have never been denied!!! My daughter has new puppy and Ellie now has Trupanion also. We hope Ellie won't need it as much as Bayli but happy knowing we have them if we ever need them!
Insurer: Trupanion
By: Richelle
Trupanion is the best decision ever!
I am so grateful every day for Trupanion. Having it has enabled me to give my cat the care he now needs to stay alive. Trupanion is fair and prompt in paying claims. We all think we'll never be facing choices of pet care vs. financial stability until it stares us in the face. Just like my cousin recommended Trupanion to me, I recommend Trupanion to every pet parent I meet.
Insurer: Trupanion
By: Cynthia