Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


July 03, 2020

Efficient

Excellent customer service & the claims submitting process is quick & easy. Great turnaround time of submitted claims.

Insurer: Nationwide

By: Lori

Useful
July 03, 2020

Healthy Paws offers the best insurance and customer service!

Our 5 year old Boston Terrier Frankie’s hind quarters slowly became paralyzed as she had a ruptured disk and needed surgery. Healthy Paws was with us every step of the way and paid quickly and without any hassle. Their app is a pleasure to use and everyone in the company is SUPER nice and supportive. They far exceeded our expectations and we are so grateful to them. Our pup is back to her old shenanigans :-)

Insurer: Healthy Paws

By: Laura

Useful
Verified July 03, 2020

Worth every cent!

Anyone who owns a cocker knows they come with “issues” lol. It’s usually the ears, but my boy decided to completely tear his ACL and partially tear his meniscus! The surgery was expensive and Trupanion came through quickly with my reimbursement:) I did everything online and was so impressed with the communication along the way. My boy is 9 now and his ears have started to play him up. He takes allergy meds and I claim for those too. I know that the premiums are pricey , but worth every cent in my book. Would highly recommend!!

Insurer: Trupanion

By: Lynn

Useful
July 03, 2020

Fair, fast, dependable

I’ve had both of my dogs covered since before VPI became Nationwide. In all this time, every claim has been reviewed promptly and paid out exactly as the plan promises. Truly every interaction I’ve had with Nationwide customer service has been friendly and helpful. I’m grateful my boys have this insurance.

Insurer: Nationwide

By: JOHN

Useful
July 03, 2020

Pets Best was there for me and my Doberman when he needed emergency surgery to save his life.

My Doberman went into Torsion (AKA Bloat) at 6 PM, right after our regular Vet closed so we rushed him to the closest emergency Clinic where they performed emergency surgery to untwist his stomach and save his life. I knew Pets Best had my back so I didn't even consider the expense but instead could focus on saving my beloved dog's life. He is alive and back home recovering thanks to quick action on my and the emergency Clinic's part. Pets Best was there for us all the way. The Claim process was simple and swiftly completed. I had signed up for Direct Deposit and the Claim was processed and settled surprisingly quickly and very fairly. My experience was so positive I have already recommended Pets Best to several friends. I highly recommend them!

Insurer: Pets Best

By: Kathy

Useful
July 03, 2020

Thank you!!

Very easy to submit claims and got reimbursement very quickly.

Insurer: Nationwide

By: Carey

Useful
July 03, 2020

The best

We got Healthy Paws for peace of mind. It has come in handy when my dog daughter has tummy trouble and the bill was enormous. The customer service is always extremely helpful and filing a claim takes no more than a minute. They are the best.

Insurer: Healthy Paws

By: Zaineb

Useful
July 03, 2020

Always prompt with the process from the time of event to billing

Always prompt with the process from the time of event to billing

Insurer: Trupanion Canada

By: Debbie

Useful
July 03, 2020

Because I am pleased with the prompt claim service and polite staff.

Because I am pleased with the prompt claim service and polite staff.

Insurer: Trupanion Canada

By: Patricia

Useful
July 03, 2020

Great to deal with on telephone however the wait time to receive claim payments is too long

Great to deal with on telephone however the wait time to receive claim payments is too long

Insurer: Trupanion Canada

By: Terri

Useful

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