Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


July 03, 2020

Best option for pet insurance!

Claims process is simple and fast. I can do it from my phone in only a couple minutes. Customer service is great as well.

Insurer: Nationwide

By: Terry

Useful
July 03, 2020

Otitis externa should not be a preexisitng condition.

I was disappointed to find out that you’ve classified Lexi’s otitis externa as a pre-existing condition. While she has had this condition in the past, I feel that this is not a chronic condition with ongoing treatment. And, given the breed, it is known that they are predisposed to ear infections simply due to their anatomy.

Insurer: Nationwide

By: Nicole

Useful
July 03, 2020

Good insurance

Nationwide has been fast and satisfying.

Insurer: Nationwide

By: Iren

Useful
July 03, 2020

Claim processed very fast

Our claim was processed very quickly, much appreciated.

Insurer: Nationwide

By: Jennifer

Useful
July 03, 2020

Easy quick and efficient

I sent my claim for Lana's vet bills to Nationwide and within a week the claim was received processed and then money was dispersed back to me. I had a great quick experience with Nationwide and I plan to keep their pet insurance. Thank you!

Insurer: Nationwide

By: Joshua

Useful
July 03, 2020

Outstanding Service, flawless delivery

Darby had both ACL's repaired this year. I had several large claims and the they were handled quickly and without any extra effort. Nationwide Pet Insurance has consistently supported us and I tell everyone who asks that I highly recommend.

Insurer: Nationwide

By: James

Useful
July 03, 2020

Fast response and easy to submit a claim

Fast response time, easy to submit a claim.

Insurer: Nationwide

By: Elizabeth

Useful
July 03, 2020

Quick and easy claim

I’ve had Nationwide Pet Insurance since I got Ramon. Sooo super easy to use and to submit a claim!

Insurer: Nationwide

By: Stephanie

Useful
July 03, 2020

Putting my pet first

My dog Sally has had a rough few months. Her age seems to finally be catching up to her a bit as we have had to treat multiple ailments from incontinence to osteoarthritis and a paralyzed larynx. As a result I have been filing a lot more claims than usual but the system for filing claims is pretty easy to navigate. My claims get processed quickly. There was one claim where additional documentation was needed. The notice only provided a PO Box and a fax number for submitting that documentation. I had to call to find out there was an email option to digitally submit. Even better would have been if I could just upload it directly to the site like the other documents. That small inconvenience aside I love nationwide pet insurance. The customer service people always ask how my dog is doing, are super friendly and easy to work with. My experience has been awesome. Not what I expected from an insurance company. Thanks for not making my dog not feeling well any more painful!!!!!!

Insurer: Nationwide

By: Gwen

Useful
July 03, 2020

Don’t know what this question means

Great coverage.

Insurer: Nationwide

By: Keith

Useful

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