Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


July 30, 2020

I am very pleased the way Healthy Paws expidited my most recent claim

My 6 1/2 year old Yorkie (Casey) was passing blood in his stool on the evening of 7/21/20. Immediately took him to the emergency hospital where he was treated for IBS, I incurred considerable out of pocket expense for that visit. The next day I put in an insurance claim to Healthy Paws which was completed the following day. I requested that I be reimbursed as quickly as possible. Two days later the reimbursement funds were back into my checking account. Very rarely do you receive that kind of service from any insurance company. I truly recommend Healthy Paws. Mel

Insurer: Healthy Paws

By: Mel

Useful
July 30, 2020

Healthy Paws has been a great insurance provider.

Healthy paws truly processes your claims quickly and are affordable! We are so happy we decided to cover our puppy and recommend it for everyone. we can’t plan for accidents and genetic illnesses but they happen so why not protect your loved one to ease the stress.

Insurer: Healthy Paws

By: Mandy

Useful
July 30, 2020

Simple, effective, and caring.

My dog recently had a biwel obstruction due to dietary indiscretion (as labs are often to do), and he unfortunately needed an object surgically removed. The cost for the surgery was well over $1,000, and I was concerned after reading stories about people having claims for such issues denied for seemingly no reason. I feared the stress of fighting insurance to ensure my pup had the best care and that I could afford it. Fortunately, my fears were unfounded. I had my pup examined for a full physical before this issue (important to do, or your policy could be in trouble), and after getting the vet records sent off, I was reimbursed 80% (minus the deductible) within 2 weeks. I did not have to argue with anybody, or deal with excessive questions. Healthy Paws even sent emails to check in on my dog's recovery. Completely satisfied with this insurance policy thus far. My only complaint is that submitting a claim or vet records via their app can be troublesome depending on the file type you receive invoices in. It wants pictures of hard copies, which were a bit of a nuisance to get during this pandemic. Hopefully they can adjust to allow uploading PDF files as well, as my vet (and many others, I presume) send bills digitally in that or similar formats. So far, great company. I am happy with my dog's coverage, and will keep it with the hope of never needing it again.

Insurer: Healthy Paws

By: Kyle

Useful
July 30, 2020

Best pet insurance i got for my french Bulldog

I got this insurance for my french bulldog knowing they have alot of medical issues. Filing a claim is easy they notify you when they recieved the claim, when it's being processed, and when they reimburse you. Overall I would highly recommend this insurance.

Insurer: Pets Best

By: Melanie

Useful
July 30, 2020

Amazing to work with!

Quick, easy, and straightforward. I got reimbursed much sooner than the time I was quoted.

Insurer: Trupanion

By: Lynna

Useful
July 30, 2020

Great Experience

Claim went through super quick. Which really gave us peace of mind during a stressful time. We have been really happy with our insurance choice!

Insurer: Trupanion Canada

By: Nichole

Useful
July 30, 2020

i've had my two senior cats with Trupanion for several years and have nothing but praise for their quick and efficient responses to my fur babies operations and emergencies and my many enquiries.

i've had my two senior cats with Trupanion for several years, and have nothing but praise for their quick and efficient responses to my fur babies operations and emergencies and my many enquiries. Trupanion has been a financial life saver, and their customer service is always fantastic. I recommend them constantly!

Insurer: Trupanion

By: Angela

Useful
July 30, 2020

Because although I was at first skeptical about pet insurance this past week has proven it to be a life saver.

Because, although I was at first skeptical about pet insurance, this past week has proven it to be a life saver. Trupanion was quick to cover expenses and ready to answer questions when I had them. Much of the financial stress was lifted, allowing us to get the care our puppy needed.

Insurer: Trupanion

By:

Useful
July 30, 2020

Carmen was extremely helpful and kind and expressed her concern for Zee Zee my cat.

Carmen was extremely helpful and kind and expressed her concern for Zee Zee my cat. The turnaround time for reimbursement was great. Great job to all of you.

Insurer: Trupanion

By: Peter

Useful
July 30, 2020

Great experience

Easy to sign up and select desired coverage

Insurer: Trupanion

By: Wilma

Useful

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