Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Quick response and reimbursement.
Appreciated how quickly you reviewed my claims and deposited money onto my acct.
Insurer: Trupanion
By: Kristy
I am very disappointed in Trupanion.
I am very disappointed in Trupanion. We have filed 2 claims and neither were covered for my 1 year old puppy. We are struggling to decide to continue or dump the insurance and put our money away. I am particularily disappointed in a denial of claim for an ear infection that was caused by swimming and NOT a previous condition
Insurer: Trupanion
By: Marjorie
The agent was great.
The agent was great. She even understood and was patient that our intelligence was being lowered because of our situation. And I was thrilled that I could get the same thorough service on a Sunday afternoon as if it was the middle of a weekday. We needed very important information about the coverage of a very serious condition so that we could figure out what to do. It would have been very distressing--both for our feelings and for our cat's quality of life-- to have to wait until Monday. Instead, we got the info we needed instantaneously--on a Sunday afternoon!
Insurer: Trupanion
By: Alan
Trupanion did not question coverage and their representative was very responsive and personable.
Trupanion did not question coverage, and their representative was very responsive and personable.
Insurer: Trupanion
By: Pamela
Super Service
Very easy to file a claim online. My claims are processed quickly and refunds are deposited directly into my checking account.
Insurer: Trupanion
By: Gary
Great pet insurance
Easy to file, response is always prompt as are the payments.
Insurer: Trupanion Canada
By: Karen
Trupanion provides a peace of mind!
Having insurance has eased the burden financially and they direct billing at our hospital is an amazing service. We lost our other dog, Charlie at age and we didn't have any insurance and spent almost $20,000. I will always recommend trupanion and we will always have it on our pets.
Insurer: Trupanion Canada
By: Cheryl
Trupanion has always been there to make the process of dealing with a sick pet much easier.
Trupanion has always been there to make the process of dealing with a sick pet much easier. With most insurance companies it can be a fight to get what you are entitled to which only adds onto the stress of a already not so happy situation. Response times are very quick and the staff is always so happy and helpful :)
Insurer: Trupanion Canada
By:
Love Trupanion
Always a quick turnaround on my claims and hassle- free.
Insurer: Trupanion
By: Lisa
Not much is covered
As much as my deductible is low. You don't cover most services and do not pay enough to make it worth it. Stuck with the insurance as long as my pup was with me but will choose other coverage and recommend other as well.
Insurer: Trupanion
By: Jeff