Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


August 10, 2020

satisfied customer

I have had 3 pets insured by Embrace and I am satisfied with their services. My dogs are now 15 years old and one of them has developed some conditions which have required additional workup and medications. Embrace has been reliable in covering my pets claims.

Insurer: Embrace

By: Bill

Useful
August 10, 2020

Healthy Paws Pet Ins. is the best!

We've had Healthy Paws Ins. for over 10 yrs now, spanning 2 different dogs. Prior to Healthy Paws we tried two other Pet Ins. Cos., but were very unhappy with their services, payments, etc. Healthy Paws pays 90% of the Vet's bills, is hassle free, quick & easy claim submissions, and most claims were paid in under 10 days. They even paid 90% for the euthanasia for our 1st dog (God Bless her sweet little soul) when the very sad time came. All's I can say to reviewers is don't waste your time with other Pet Ins. Cos. .. be wise .. go straight to Healthy Paws. Then sit back and relax knowing your pet is well covered (and your wallet too).

Insurer: Healthy Paws

By: Orville

Useful
August 10, 2020

Quick response and reimbursement.

Appreciated how quickly you reviewed my claims and deposited money onto my acct.

Insurer: Trupanion

By: Kristy

Useful
August 10, 2020

I am very disappointed in Trupanion.

I am very disappointed in Trupanion. We have filed 2 claims and neither were covered for my 1 year old puppy. We are struggling to decide to continue or dump the insurance and put our money away. I am particularily disappointed in a denial of claim for an ear infection that was caused by swimming and NOT a previous condition

Insurer: Trupanion

By: Marjorie

Useful
August 10, 2020

The agent was great.

The agent was great. She even understood and was patient that our intelligence was being lowered because of our situation. And I was thrilled that I could get the same thorough service on a Sunday afternoon as if it was the middle of a weekday. We needed very important information about the coverage of a very serious condition so that we could figure out what to do. It would have been very distressing--both for our feelings and for our cat's quality of life-- to have to wait until Monday. Instead, we got the info we needed instantaneously--on a Sunday afternoon!

Insurer: Trupanion

By: Alan

Useful
August 10, 2020

Trupanion did not question coverage and their representative was very responsive and personable.

Trupanion did not question coverage, and their representative was very responsive and personable.

Insurer: Trupanion

By: Pamela

Useful
August 10, 2020

Super Service

Very easy to file a claim online. My claims are processed quickly and refunds are deposited directly into my checking account.

Insurer: Trupanion

By: Gary

Useful
August 10, 2020

Great pet insurance

Easy to file, response is always prompt as are the payments.

Insurer: Trupanion Canada

By: Karen

Useful
August 10, 2020

Trupanion provides a peace of mind!

Having insurance has eased the burden financially and they direct billing at our hospital is an amazing service. We lost our other dog, Charlie at age and we didn't have any insurance and spent almost $20,000. I will always recommend trupanion and we will always have it on our pets.

Insurer: Trupanion Canada

By: Cheryl

Useful
August 10, 2020

Trupanion has always been there to make the process of dealing with a sick pet much easier.

Trupanion has always been there to make the process of dealing with a sick pet much easier. With most insurance companies it can be a fight to get what you are entitled to which only adds onto the stress of a already not so happy situation. Response times are very quick and the staff is always so happy and helpful :)

Insurer: Trupanion Canada

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Useful

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