Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


August 20, 2020

Trupanion paid for itself!

First time we had to use our insurance beyond our deductible. Everything went very smoothly! Received payment within a couple of days of our dog's hospitalization. Took the stress out of the situation which had a happy ending!

Insurer: Trupanion

By: Marla

Useful
August 20, 2020

I chose a 7 because your customer service are kind patient and helpful.

I chose a 7 because your customer service are kind, patient and helpful. I gave a 7 and not a 10 because I do not agree on some of the denied claims based on exam fees. I brought my pet to doctor for to examine what is wrong because my dog was injured. This should be a part of meeting deductible.

Insurer: Trupanion

By: Jennifer

Useful
August 20, 2020

My diabetic dog and trupanion

My dog was diagnosed with being a diabetic and if it wasn't for Trupanion helping with expenses I wouldn't be able to treat him Trupanion is the best love them to death all dog owners should have them so awesome always there to help

Insurer: Trupanion

By: Janice

Useful
August 20, 2020

Positive claim experience every time!

My Trupanion claims are always processed very quickly. I also like the fact that Trupanion notifies me of the process of my claim from when it's first received to when it's paid. For my last claim, Trupanion paid my veterinarian directly and I didn't even have to wait to be reimbursed. My Persian cat has a chronic health condition that has resulted in many claims, and my experience with Trupanion has always been very positive for each and every claim. Thank you for the great customer service!

Insurer: Trupanion

By: Suzanne

Useful
August 20, 2020

Not happy with pet insurance Trupanion

My vet thought they would cover our rehab be because of the facts leading up to my dogs situation.

Insurer: Trupanion

By: Alex

Useful
August 20, 2020

Great service and coverage

This is my first experience with pet insurance, and I have been grateful for and pleased with the coverage and the claims service.

Insurer: Trupanion

By: Carol

Useful
August 20, 2020

A must have item for pet owners

Trupanion was quick to evaluate my claim and return the amount that was covered by insurance.

Insurer: Trupanion

By: Crystal

Useful
August 20, 2020

I feel they have excellent coverage for our pets & the staff are very professional & knowledgeable.

I feel they have excellent coverage for our pets, & the staff are very professional & knowledgeable.

Insurer: Trupanion Canada

By: Judy

Useful
August 20, 2020

This company has been my pets life saver.

This company has been my pets life saver. I couldn't afford everything of not for you. And it's hassle free and super easy to use.

Insurer: Trupanion Canada

By:

Useful
August 20, 2020

Outstanding Customer Service!

Best customer service! Claims are reviewed, processed, and paid within 5-7 days!

Insurer: Trupanion

By: Tina

Useful

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