Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


August 27, 2020

Hands down the best

Healthy Paws is hands down the best insurance. They are kind and reimburse quickly. My dog Kismet had a contaminated bully stick and was very ill. After a day at the vets the bill was $700. Yikes! I took a picture of the bill and sent it through the app. In 2 days the claim the complete and the check in the mail. My plan is a $250 deductible and covers 80% of all illnesses, accidents etc. BEST INSURANCE. Healthy Paws even contacted me to see how Kismet was doing. Now who does that? Personal service is high on my list. Every time I call them I have always gotten a kind, compassionate pet lover. A+

Insurer: Healthy Paws

By: Shannon

Useful
August 27, 2020

So thankful for our coverage!

I’ve had Healthy Paws insurance for my dog for almost ten years now. We’ve never really had health issues, small claims here and there - but boy - were we devastated last month when our dog got ahold of a rib bone and swallowed half of it, resulting in a partial blockage and a really sick pup. In my ears I could hear the vet admin telling me how much this was going to cost and what that was going to cost and and and...and all I could focus on was the terror I was feeling that my dog might die. When everything was said and done, the bill was enormous and my worry then shifted to “I wonder what charges insurance is going to fight me on”. Let me say this, I filed my claim. It was approved in less than two days and the reimbursement checks were in my hand by weeks end. Not only was the process easy, but Healthy Paws reached out ten days later to check on my dog. I’m so grateful and highly recommend them for pet insurance.

Insurer: Healthy Paws

By: Linda

Useful
August 27, 2020

kindness & competance

Your customer service reps have been kind compassionate and helpful. The claims process easy and the payment receipt very fast. So impressed. This is our first claim in 10 years and it was so simple, it really helped knowing that only worry we have is getting our dog healthy after being hit by a car. Well done trupanion! Thank you thank you thank you

Insurer: Trupanion

By: Naomi

Useful
August 27, 2020

Highly recommend Trupanion!

Always thorough fast and I get great communication as to the status of my claim.

Insurer: Trupanion

By: Adele

Useful
August 27, 2020

Fast claims services

I love how fast the claims are paid at the veterinarian right when I check out!

Insurer: Trupanion

By: Lannette

Useful
August 27, 2020

The coverage is very good but it is expensive and not everyone I know can afford it.

The coverage is very good, but it is expensive and not everyone I know can afford it.

Insurer: Trupanion

By:

Useful
August 27, 2020

I’m new to the plan but I heard they were the best and they pay immediately.

I’m new to the plan, but I heard they were the best and they pay immediately.

Insurer: Trupanion Canada

By:

Useful
August 27, 2020

Best Pet Insurance

We've had pet insurance before, but never as straightforward, quick or easy to use as Trupanion. It's been a tough year for our dogs, but fortunately, covering the vet bills hasn't been a worry.

Insurer: Trupanion Canada

By: Nicholas

Useful
August 26, 2020

Trupanion sucks.

Aboslutely horrible company. They draw you in with their nice faces, their nice customer service, and with all the "we care for your pet when you can't." All lies. The moment I've had to put a claim through for the first time ever, they made it a living hell for me. I never had to provide so much information and go back and forth with my vet and trupanion over the phone. They're so incapable of doing it themselves they ask you to do it. And if you can't? It won't be covered. Horrible company, horrible customer service. They're only nice to you when you want to buy or ask questions. Once i bring a claim/appeal up, their tone instantly changes. Don't go with these people. Liars, scammers.

Insurer: Trupanion

By: Ali

Useful
August 26, 2020

Lifesaving for my dog

We'adopted Bentley in March. April was the soonest we could get him to our vet for a check up and he was in great shape. She suggested pet insurance and Healthy Paws was one of her choices. I've never insured a pet before and I'm glad I did. Just a couple of months ago he was diagnosed with a sarcoma. It was small and the surgeon was able to get all of it. Being retired and on a fixed income we were very happy with Healthy Paws. Their claim procedure is simple and they were very fast. Even with the slowness of the mail these days we received a check within a few days of their review. Thank you Healthy Paws!

Insurer: Healthy Paws

By: Pat

Useful

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