Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Because everyone was very helpful.
Because everyone was very helpful. My claim was handed very quickly
Insurer: Trupanion
By: Vickie
Peace of mind insurance
My 9 month old puppy swallowed a pork chop bone. She had to have surgery. Everything went very smoothly. I only paid my part as it is direct billing. In the end I ended up getting money back! It just gives a peace of mind because vet bills can be huge. I had to say goodbye to one of my previous dogs too soon because I couldn't afford what the emergency bill would be.it was the most devastating experience. I would totally recommend Trupanion!
Insurer: Trupanion Canada
By: Tanya
Completely frustrated by the premiums going up and up.
Completely frustrated by the premiums going up and up. Only used it once and it was a hassle. Feel trapped in this as my dog is really old now and am fearful that when I really need to use this insurance, there will be some “reason” not to cover his expenses. Sorry, just my 2 cents. Ps. The rep on the phone was lovely
Insurer: Trupanion
By: Mark
Quick service but mistake on deposit
Every thing was good except that you sent the payment to VCA directly to the hospital rather than by direct deposit to my account. Why is that? Earlier last week you did the direct deposit to McClintock Animal Clinic. So now I have to wait 2-3 weeks for VCA to mail me the money.
Insurer: Trupanion
By: Dennis
Great coverage at affordable rates
Great coverage at affordable rates
Insurer: Trupanion
By:
I don’t think my application was understood.
I don’t think my application was understood. I Know that office visits and inoculations are not covered. My request was for treatment for a spot in the dog’s face that needed investigation
Insurer: Trupanion
By: Julia
What works and what does not
I was happy to have $ deposited to my checking account after the vet sent records/invoices but no information was sent to me. As a result, I do not know which claim has been paid and which has not.
Insurer: Trupanion
By: Pamela
It took a long time and much documentation to get a simple claim resolved that had nothing to do with a pre-existing condition.
It took a long time and much documentation to get a simple claim resolved that had nothing to do with a pre-existing condition. Then my rates were raised over 13%, and the answer makes no sense. Agent promised to look into it and have a response by now, but that didn't happen.
Insurer: Trupanion
By: Toby
Kreanna let me know that emails Trupanion tried to send me weren't going through.
Kreanna let me know that emails Trupanion tried to send me weren't going through. I forgot to let them know that my old email address was no longer valid. I really appreciated that Kreanna was proactive in calling me for my new email. Also in the past, Trupanion has been amazing to work with in coverage for my boxer dog Bodhi & previous boxer, Chloe.
Insurer: Trupanion
By: Stacey
Well worth the cost enrolling in trupani
My claims r made through my vets office and it is extremely seamless and quick. Payments r made in a very timely manner. I just initiated direct deposit so I expect it will b even more timely. I am so glad my vet suggested trupanion; well worth it.
Insurer: Trupanion
By: Mike