Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,759 total


September 14, 2020

Happy with coverage and customer service

Happy with coverage and customer service

Insurer: Trupanion

By: Sandy

Useful
September 14, 2020

I like the customer service I've received.

I like the customer service I've received. and it really helps to get help with vet bills.

Insurer: Trupanion

By:

Useful
September 14, 2020

No fuss, just service.

I wish all insurance companies were like you guys! You are great! The vet sent in the claim, a few days later the money was in my bank account! I was kept informed via email at all times. No fuss, just service.

Insurer: Trupanion

By: Larry

Useful
September 14, 2020

Claims

Extremely easy claims process!

Insurer: Trupanion

By: Lisa

Useful
September 14, 2020

I have been recommending Trupanion to all my friends and family for years now.

I have been recommending Trupanion to all my friends and family for years, now. I am blown away by their incredible customer service team, superb platform, and speed. I had a scary situation with my kitten, where he had to have an emergency surgery and we couldn’t afford it, I’d just lost my job. The representatives at Trupanion were kind, sympathetic, calm, and very helpful. They took care of EVERYTHING. Even going as far as speaking with the vet, directly, to figure out the financial details. It’s not the only time I’ve received help from their team in a pet-related situation. In every interaction, I’ve felt supported and understood. Honestly, my life would be much easier if my OWN health insurance was THIS good. 10/10 would recommend them.

Insurer: Trupanion

By: Bryan

Useful
September 14, 2020

??TRUPANION??

I have had only the best experience filing claims with Trupanion! I would recommend Trupanion to anyone that has a pet!

Insurer: Trupanion

By: Kimberly

Useful
September 14, 2020

Great Experience With Trupanion

I’ve always had great experience with my claims and response time. I have recommended Trupanion to all my friends with pets.

Insurer: Trupanion

By: Vickie

Useful
September 14, 2020

Need for Direct Pay to Veterinarian's

The claim took a little too long to close out. My pets would be better protected with direct pay to the veterinarian's office but I find this all too often not available. Trupanion should do more to get this into the field. Also, I am finding the rates go up every year which tempts me to look for another carrier.

Insurer: Trupanion

By: Melanie

Useful
September 14, 2020

Trupanion tries really hard not to cover things as much as possible.

Trupanion tries really hard not to cover things, as much as possible. My vet also dislikes them, as do many patients at the vet's office, but I'm already stuck with them. Next time, I would definitely go with a different company.

Insurer: Trupanion

By:

Useful
September 14, 2020

Very inflexible.

Very inflexible. Denying surgery for an immune disease issue confusing it with dental surgery.

Insurer: Trupanion

By: John

Useful

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