Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,759 total


September 19, 2020

Extremely pleased!

I have had insurance with Embrace for approximately eight years for my English Mastiff and am beyond happy with the service I have received. Claims are reviewed and completed quickly. Communication is very good and the staff is great!

Insurer: Embrace

By: Cathy

Useful
Verified September 19, 2020

Love it

I have only had the insurance a few months, as my puppy is 6 months old. Trupanion has covered a good amount of my claims and they have been very prompt with payments. The only negative I have is that at my first visit to the vet, I mentioned several things to the vet that are typical for puppies (she was only 11 weeks old and I had not had her very long). (eating, drinking too fast, scratching) From the vet's notes, Trupanion indicated allergies and digestive issues would not be covered, as they were pre-existing conditions. These were not "conditions" and my pup was never diagnosed with anything as a result of my just asking new doggie mom questions to my vet. So I think it is unfair to indicate certain things would not be covered without a formal diagnosis. However, there was an ear infection that they denied (stating this was related to allergies and was a pre-existing condition) and I appealed it, and with clarification from my vet that there was no diagnosis of allergies, Trupanian ended up paying the claim. I was grateful but feel that it was a hassle having to appeal and ear infection in a puppy. Overall though, I have been happy with the insurance. I would definitely recommend it.

Insurer: Trupanion

By: Toni

Useful
September 19, 2020

Very quick claim reimbursement every time i submit a claim.

My 4 yr old labrador retriever has had several health issues. Broken ankle, allergies and now Addisons disease. Healthy Paws has been my partner in helping my wonderful dog Shine get the best care possible.. I submit a claim and in 2 days the money is in my checking account. I recommend Healthy Paws to anyone looking for insurance for their pet.

Insurer: Healthy Paws

By: Denise

Useful
Verified September 19, 2020

An honest insurance company

Buying the insurance with Trupanion is a good investment and is worth to pay for. Most of the pet insurance companies out there have limited payout, from 3k to 5k per year, for the same amount of monthly payment with Trupanion. Any claim about greater than that has to come out of the human pockets. Trupanion has unlimited cover. My dog was sick multiple times and Trupanion covered all the procedures that listed in the policy. The claims were processed quickly with automatic claim service. It is the same procedure when you pay for human hospital treatment with Medicare or health care insurance. I rarely write good reviews for any company; mostly I leave bad reviewS. I am honor to be a member of Trupanion.

Insurer: Trupanion

By: Sam

Useful
Verified September 19, 2020

An honest insurance company

Buying the insurance with Trupanion is a good investment and is worth to pay for. Most of the pet insurance companies out there have limited payout, from 3k to 5k per year, for the same amount of monthly payment with Trupanion. Any claim about greater than that has to come out of the human pockets. Trupanion has unlimited cover. My dog was sick multiple times and Trupanion covered all the procedures that listed in the policy. The claims were processed quickly with automatic claim service. It is the same procedure when you pay for human hospital treatment with Medicare or health care insurance. I rarely write good reviews for any company; mostly I leave bad review. I am honor to be a member of Trupanion.

Insurer: Trupanion

By: Sam

Useful
September 19, 2020

The past 10 years my baby blue has always been covered & tooken care of by trupanion with no problems.

The past 10 years my baby blue has always been covered & tooken care of by trupanion with no problems. A sense of mind is what I have.

Insurer: Trupanion

By: Irene

Useful
September 19, 2020

Highly recommend

Always fast completion and payment of claims. CS is always extremely helpful when we call for questions about our policy. We recommend you to everyone.

Insurer: Trupanion

By: Joann

Useful
September 19, 2020

I have been very satisfied with all my dealings with Trupanion.

I have been very satisfied with all my dealings with Trupanion. The telephone staff are always very pleasant and helpful. Any claims I have made have been dealt with quickly and satisfactorily.

Insurer: Trupanion Canada

By: Allison

Useful
September 19, 2020

Happy surprise.

My vet made the submission and I was notified that they paid the vet and I owed nothing more. To say this was a welcome change from Human Medical insurance is an understatement!

Insurer: Trupanion Canada

By: Melodie

Useful
September 19, 2020

Trupanion is the BEST

So easy to submit, quick turnaround and direct deposited all within a week. Such a wonderful experience

Insurer: Trupanion Canada

By: Margie

Useful

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