Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,759 total


September 30, 2020

Ease of process

Ease of process

Insurer: Trupanion Canada

By: Rathini

Useful
September 30, 2020

I was told a claim would be closed the day I called.

I was told a claim would be closed the day I called. 2 days later, I'm still waiting.

Insurer: Trupanion Canada

By: Sarah

Useful
September 30, 2020

The only pet insurnace choice!

Trupanion claims are hassle free, whether through the vet directly or as reimbursement. I’ve processed both ways, and reimbursement arrives swiftly. The email communication on claims receipt and processing keeps me informed. 10/10 recommend Trupanion as THE pet insurnace choice.

Insurer: Trupanion Canada

By: Tey-na

Useful
September 30, 2020

Peace of mind Sheila S.

Trupanion is literally a life saver when it comes to making decisions about urgent or unanticipated pet care. We have used this pet insurance for many years and have found them as compassionate, professional and reliable to work with on a recent emergency with our young cat as we did several years ago with our beloved aged dog. Being advised to just look after your ailing pet while they look after the claim is just so reassuring and welcome at such stressful times.

Insurer: Trupanion Canada

By: Sheila

Useful
September 30, 2020

Trupanion is the best, no question

I work at an emergency and specialty veterinary clinic, we HIGHLY recommend trupanion to all our pet owners due to unexpected things that can occur. I’ve seen someone get a $6000 estimate, and they only had to pay $600, I like knowing that trupanion is there to help. I’ve had to deal with other pet insurance companies regarding claim errors and whatnot, Trupanion is always helpful and a pleasure to work with. I want the same for my new furbaby :)

Insurer: Trupanion

By: Emily

Useful
September 30, 2020

it's confusing how the deductibles are applied.

it's confusing how the deductibles are applied. otherwise I love trupanion!

Insurer: Trupanion

By:

Useful
September 29, 2020

Healthy Paws makes filling claims a breeze.

Wow! I'm very impressed with the ease of filling a medical claim with Healthy Paws. What's more impressive is their quick turn around in reimbursing me. Their website is very easy to navigate and makes the entire process a breeze. Highly recommend this company to help meet the needs of your pet family member.

Insurer: Healthy Paws

By: Cathy

Useful
September 29, 2020

Terrific Service

I purchased insurance for both wellness and accident/injury for my Cockalier the day after we adopted her. Embrace has been just wonderful. They have paid for three echocardiograms, a MRI, prescription food as well as monthly medication for her Cushings Disease. I can’t say enough good things about this company!!

Insurer: Embrace

By: Alida

Useful
September 29, 2020

Great company, super easy to submit claims

I've had a healthypaws policy for my Border Collie mix since I adopted him five years ago and have had a really positive experience. It's super easy to submit claims, the policy is straightforward with no surprises, and the communication from the company is clear, prompt and caring. One surgery was all it took to make five years of monthly payments worth it! The only reason I can't give five full stars is that it does take a bit of time to get reimbursed after submitting a claim. Overall, I would definitely recommend healthypaws.

Insurer: Healthy Paws

By: Lauren

Useful
September 29, 2020

Easy Submit Process

I’m really pleased with the level of service and the ease of claims submitted using the mobile app as it has improved a lot the last year. Pricing is comparable to others, no issues with claims in for years and i feel it’s a good value for the price. I especially appreciate that Embrace has a relationship with USAA which i feel indicates that they’re held to an extremely high standard of doing business.

Insurer: Embrace

By: Kathleen

Useful

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