Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,759 total


November 11, 2020

Fastest Insurance response ever

An unexpected medical issue arose with Bandit and this was the second time submitting a claim. Years ago we submitted one just to see if knee surgery would be covered but at that point it was considered a per-existing condition, understood. This was another issue completely and we weren't sure what to expect. Once the claim was submitted, we were kept up to date on how it was proceeding and were informed within a week that it was approved, minus the deductible of course. Thanks for moving so quickly.

Insurer: Trupanion

By: Kathleen

Useful
November 11, 2020

It took a little bit to get it straigened out but I am very pleased with the outcome.

It took a little bit to get it straigened out but I am very pleased with the outcome.

Insurer: Trupanion Canada

By: Jean

Useful
November 11, 2020

Easy experience

My veterinary clinic takes care of all the work submitting the claims on my behalf. I supply the forms and they submit. It is a very easy process for me.

Insurer: Trupanion Canada

By: Kathleen

Useful
November 11, 2020

Very helpful.

Very helpful. Explained the exclusions of the policy well.

Insurer: Trupanion Canada

By: Ryan

Useful
November 11, 2020

Excellent customer service and coverage

Excellent customer service and coverage

Insurer: Trupanion

By: Pamela

Useful
November 11, 2020

I don¡¦t have enough experience yet to give an honest feedback.

I don¡¦t have enough experience yet to give an honest feedback. This was my first claim submission and it does seem to be taking a bit more time than expected.

Insurer: Trupanion

By: Matthew

Useful
November 11, 2020

Easy and efficient claims process

Claim was easy to submit, and the pay out was received very quickly.

Insurer: Trupanion Canada

By: Jenette

Useful
November 11, 2020

Customer service is top notch I tend to do online chats also I have not had any claims yet so I have not dealt with that yet

Customer service is top notch I tend to do online chats also I have not had any claims yet so I have not dealt with that yet

Insurer: Trupanion Canada

By:

Useful
November 11, 2020

Best dog insurance!

Excellent experience with an emergency vet visit late at night. Trupanion called to follow-up and the direct billing was seamless.

Insurer: Trupanion Canada

By: Paula

Useful
November 11, 2020

Wendy

I find them very fast and efficient in examining and paying out on claims

Insurer: Trupanion Canada

By: Wendy

Useful

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