Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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They make it seem like they will cover things, when in fact, they don't.
I bought this insurance because it seemed as though they would cover a wide variety of things. After purchasing a year's worth of insurance at once and filing a claim a bit afterwards, I had to wait for over a month to hear anything about my claims. My vet sent over my pet's records, and Pet's Best said they were waiting to receive it for a while, so I had to wait longer for it to get sent again or for it to go through, I don't even know what happened. Once I received a verdict, it turns out EVERYTHING was denied, including things that I was lead to believe would be covered, like wellness exams. Some things made sense, like certain supplements and what not, but everything? It appears that they don't cover anything at all unless things fall into place in an incredibly specific way, which is really unrealistic. Also, if your pet is over a certain age, you're doomed, this insurance is useless. I regret buying this insurance and don't recommend it to anyone.
Insurer: Pets Best
By: Taylor
Great service
Always prompt payment to the veterinarian!
Insurer: Trupanion
By: Patricia
Annual coverage went up & sum costs I think should be included for a ER visit isn¡¦t covered .
Annual coverage went up & sum costs I think should be included for a ER visit isn¡¦t covered . The policy says how it works & I rescued a dog. Shld get sum kind of break but understand.
Insurer: Trupanion
By: David
I chose 10 because of how much Trupanion has helped me with my fur babies.
I chose 10 because of how much Trupanion has helped me with my fur babies. The coverage is great, the staff always helpful, reimbursement is quick and I find policies affordable.
Insurer: Trupanion
By: Lynn
Once you meet the deductible for the ailment all future claims are processed very quickly.
Once you meet the deductible for the ailment all future claims are processed very quickly.
Insurer: Trupanion
By: Jeanine
Quality Coverage
Enrolment was a simple yet informative process. Their was no hassle and the representative was kind and courteous. I found the rates to be reasonable and the coverage to be comprehensive when compared to other companies. When peace of mind regarding quality coverage is desired, Trupanion stands out when measured against the rest.
Insurer: Trupanion Canada
By: Lachet
Continued Ease of Claim
I love that my vet can directly claim on my behalf, and that Trupanion reviews them so fast that I usually don¡¦t have to be reimbursed, they pay the vet directly.
Insurer: Trupanion Canada
By: Courtney
Quick small claim
I submit a small claim not expecting to get much back for it; but I was thoroughly impressed by how quickly they assessed my claim, the notifications to keep me apprised of progress, and how much of it they actually covered! Plus now my deductible for ear infections is paid off for the lifetime of my pet - who is only 9 months old currently. Great experience! The only concern I have is that my vet was not able to direct bill Trupanion, however I think that pitfall lays with my Vet office.
Insurer: Trupanion Canada
By: Jessica
Staff is great and compassionate unfortunately Trupanion clearly has no interest in rushing payments which is destroying me financially as I have to get huge bank loans at high interest until I get reimbursed.
Staff is great and compassionate, unfortunately Trupanion clearly has no interest in rushing payments, which is destroying me financially as I have to get huge bank loans at high interest until I get reimbursed.
Insurer: Trupanion Canada
By: Dora
Staff is kind and helpful but in the end Trupanion is still not willing to expedite payment so I will still need to take extensive bank loans to pay for procedures on my poor little boy until I get reimbursements.
Staff is kind and helpful, but in the end, Trupanion is still not willing to expedite payment, so I will still need to take extensive bank loans to pay for procedures on my poor little boy until I get reimbursements.
Insurer: Trupanion Canada
By: Dora