Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,759 total
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Excellent communications; claim processed quickly; good freindly people with whom to deal.
Excellent communications; claim processed quickly; good freindly people with whom to deal.
Insurer: Trupanion
By:
Very expensive and always looking for ways not to pay the claim.
Very expensive and always looking for ways not to pay the claim.
Insurer: Trupanion Canada
By:
Because of efficient work with the claims submitted.
Because of efficient work with the claims submitted.
Insurer: Trupanion
By:
Because there were conditions to my dogs claim situation that I was not told about years ago when I obtained the policy.
Because there were conditions to my dogs claim situation that I was not told about years ago when I obtained the policy. And I am still trying to appeal Trumanion's decision and was hoping it would be taken care of in our call.
Insurer: Trupanion
By:
I have used Trupanion for my previous dog and was very pleased with how quickly and fairly they handled claims.
I have used Trupanion for my previous dog and was very pleased with how quickly and fairly they handled claims.
Insurer: Trupanion
By:
Alexis was super helpful.
Alexis was super helpful. I didn’t expect to get an email back so fast so close to the holiday! I recommend Trupanion to anyone I talk to about pet insurance - it’s by far and away the best for coverage and customer service.
Insurer: Trupanion Canada
By:
Friendly customer service 24 hour so it's convenient any time you need assistance.
Friendly customer service, 24 hour so it's convenient any time you need assistance. Took care of my claims pretty quickly. The communication could've been better during the claims process.
Insurer: Trupanion Canada
By:
Good coverage but not compatible with all local vets for direct billing
Good coverage but not compatible with all local vets for direct billing
Insurer: Trupanion Canada
By:
The insurance price keeps going up every year and now there is no cap on how much it goes up.
The insurance price keeps going up every year and now there is no cap on how much it goes up. We had an increase of 26% this year for a dog insured as an 8-12 month old puppy. Not happy with these increases and I would definitely not recommend your company to anyone because of this, eventhough we have not had any issues with the coverage or claims.
Insurer: Trupanion Canada
By:
Trupanion has been an absolute saviour over the years.
Trupanion has been an absolute saviour over the years. They're easy to contact, fast and convenient with claims and have always been transparent with what they cover. We have been with Trupanion for four years (and a number of surgeries) and have never had a proper complaint. The only downside to our insurance is the large jumps in monthly payments every year that they associate with increased billing across the province.
Insurer: Trupanion Canada
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