Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I was losing sleep over the verbage of Luna's policy.
I was losing sleep over the verbage of Luna's policy. I got your coverage for her in October of 2020. On 12-29-2020; a Rick Behrens got in touch with me asking for her records again from an emergency clinic visit she had way back in June. As a result of that visit the way things read under her coverage was of great concern to me until i spoke with your team member Katy? I think was her name. She was dauntless . She went to her superiors & showed so much empathy & concern to make it all right. I am elderly & on a fixed budget & really appreciated with all my heart her bulldog tenacity to set my heart at ease & basically keep us as your customers. We got disconnected. She called me back & had resolved my concerns. She should get a raise.
Insurer: Trupanion
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Very happy with Trupanion.
Always get our coverage right away.
Insurer: Trupanion Canada
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Claims I made in the past were hassle-free.
Claims I made in the past were hassle-free. Get good service when I phone for info. Staff have always been knowledgeable, polite and competent.
Insurer: Trupanion Canada
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Disappointed ten years in.
Deductible should be year based not per illness/claim I think people hold back on the pet care because of this. I already pay $1000 a year monthly, then when I take my pet in for a check up.....I pay again. I might as well not have insurance. Also before Trupanion took over from Pet Insure, my monthly payment were NEVER supposed to increase. I tell people when they ask what I think of Insurance.
Insurer: Trupanion Canada
By:
Eden’s mom
Was pretty easy. Explanation available on deductions was easily understandable.
Insurer: Trupanion Canada
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There When You Need Them Most
Always quick turnaround on my claims. And, when I've had the opportunity to talk with someone at Trupanion, they were cordial, easy to understand and the experience was overall very pleasant. My dog has some specific health issues which began at age 5. She is 11 now and Trupanion still supports us with her care.
Insurer: Trupanion
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Satisfied
Easy to use, got my money quickly
Insurer: Trupanion
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Good policy offers.
Good policy offers. Good customer srvice.
Insurer: Trupanion
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