Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Healthy Paws is amazing!
Never having purchased pet insurance before when we got our puppies we decided this time around that we should get insurance... but I didnt know where to go and decided on healthy paws after an internet search reading reviews like this. I was thinking insurance would help us with hard decisions when they were older, decisions we had to make with our other dog years ago, however, our one and a half year old just needed major surgery and this being the first time ever submitting a claim for $7000 I was nervous that I had picked correctly. It turned out that Healthy Paws was amazing, they helped me through the process, had an easy web portal to submit the claim and medical records and I received my payment quickly through direct deposit. Life saver!! Thank you Healthy Paws!!
Insurer: Healthy Paws
By: Allie
I was losing sleep over the verbage of Luna's policy.
I was losing sleep over the verbage of Luna's policy. I got your coverage for her in October of 2020. On 12-29-2020; a Rick Behrens got in touch with me asking for her records again from an emergency clinic visit she had way back in June. As a result of that visit the way things read under her coverage was of great concern to me until i spoke with your team member Katy? I think was her name. She was dauntless . She went to her superiors & showed so much empathy & concern to make it all right. I am elderly & on a fixed budget & really appreciated with all my heart her bulldog tenacity to set my heart at ease & basically keep us as your customers. We got disconnected. She called me back & had resolved my concerns. She should get a raise.
Insurer: Trupanion
By:
Very happy with Trupanion.
Always get our coverage right away.
Insurer: Trupanion Canada
By:
Claims I made in the past were hassle-free.
Claims I made in the past were hassle-free. Get good service when I phone for info. Staff have always been knowledgeable, polite and competent.
Insurer: Trupanion Canada
By:
Disappointed ten years in.
Deductible should be year based not per illness/claim I think people hold back on the pet care because of this. I already pay $1000 a year monthly, then when I take my pet in for a check up.....I pay again. I might as well not have insurance. Also before Trupanion took over from Pet Insure, my monthly payment were NEVER supposed to increase. I tell people when they ask what I think of Insurance.
Insurer: Trupanion Canada
By:
Eden’s mom
Was pretty easy. Explanation available on deductions was easily understandable.
Insurer: Trupanion Canada
By:
There When You Need Them Most
Always quick turnaround on my claims. And, when I've had the opportunity to talk with someone at Trupanion, they were cordial, easy to understand and the experience was overall very pleasant. My dog has some specific health issues which began at age 5. She is 11 now and Trupanion still supports us with her care.
Insurer: Trupanion
By:
Satisfied
Easy to use, got my money quickly
Insurer: Trupanion
By: