Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,759 total


January 22, 2021

I’ve been with Trupanion for 8 years and I’ve never had an issue.

I’ve been with Trupanion for 8 years and I’ve never had an issue. When June lost her eye, Trupanion didn’t only pay the majority of the vet bill, but they also called me to check in and see how she was feeling. I love the financial security that comes with having Trupanion, as well as the fact that it’s pet-lovers who work there!

Insurer: Trupanion

By:

Useful
January 22, 2021

Speedy Service

Very speedy service and kept in the loop from the time you receive the claim.

Insurer: Trupanion Canada

By:

Useful
January 22, 2021

Claim denied

Claim denied

Insurer: Trupanion

By:

Useful
January 22, 2021

Great coverage, easy to use!

I actually haven't had time to see how Lola's claims were processed, or paid yet, so I can only comment on the ease of using Trupanion's online claims submission process - it's great! Very easy to use, and I'm really pleased with some of the upgrades over last 2 or 3 years, as submitting claims has gotten so much easier without having to scan in receipts, which can be a pain to do. I'm always sharing how great Trupanion coverage is for my pet, whenever the topic of pet insurance, or vet expenses comes up. My girl came with it when I got almost 9 years ago and I'm so glad I've kept the coverage.

Insurer: Trupanion

By:

Useful
January 22, 2021

Online claims

It was easy and quick to file a claim online

Insurer: Trupanion

By:

Useful
January 22, 2021

Love how quick they review claim and makes payment directly to vet!

Love how quick they review claim and makes payment directly to vet!

Insurer: Trupanion

By:

Useful
January 22, 2021

We love Trupanion

TruPanion has always been very aggressive in claim processing, resolving claims in a matter of minutes or hours - not days or weeks. Claim settlement has also always been incredibly fair and transparent to the policy holder. Everything is clearly spelled out in every claim resolution.

Insurer: Trupanion

By:

Useful
January 22, 2021

Trupanion is a wonderful company.

Trupanion is a wonderful company. They stood by me when my first kitty was sick and dying from stomach cancer. They covered my vet bills with no questions asked. Now I have my two new cats covered with Trupanion

Insurer: Trupanion

By:

Useful
January 22, 2021

Trupanion is the Best

Trupanion makes it so easy to do a claim online. I have never had any issues with any of my claims. 100% satisfied. Makes me feel like my dog is totally covered for any emergency.

Insurer: Trupanion

By:

Useful
January 22, 2021

Dental Coverage

We were disappointed that our dog's recent dental treatment periodontal disease was not covered because there is no record of prior dental care. There is no record because this is a 5 year old dog we adopted about a year ago from the National Mill Dog rescue. She had not had ANY kind of care. We took her to our vet as soon as we got her. She had a exam, vaccinations, & blood work. We scheduled her dental but it was postponed because of COVID.

Insurer: Trupanion

By:

Useful

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