Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


February 10, 2021

Very satisfied customer!

The process for submitting my claim was very easy and the reply was very quick. I would definitely recommend Trupanion to anyone looking for pet insurance.

Insurer: Trupanion

By:

Useful
February 10, 2021

Although expensive Trupanion has always been very prompt in responding to claims and I appreciate that claims can now be placed directly by the vet so that we only have to pay the difference.

Although expensive, Trupanion has always been very prompt in responding to claims, and I appreciate that claims can now be placed directly by the vet so that we only have to pay the difference.

Insurer: Trupanion Canada

By:

Useful
February 10, 2021

Straight forward claim process

The claim process was easy to do electronically. Status of my claim at each stage was emailed. Within a few days my reimbursement was received.

Insurer: Trupanion Canada

By:

Useful
February 10, 2021

Because everything about Trupanion from submitting claims online to customer service is 100% great!

Because everything about Trupanion from submitting claims online to customer service is 100% great! Your team is wonderful and empathetic and the claim submission was easy breezy.

Insurer: Trupanion

By:

Useful
February 10, 2021

Because someone is always available by phone.

Because someone is always available by phone. Easy to download forms. Pet insurance has saved us on big unforeseeable vet bills

Insurer: Trupanion

By:

Useful
February 10, 2021

Ease of handling the claim

Ease of handling the claim

Insurer: Trupanion

By:

Useful
February 10, 2021

I felt mislead by the insurance considering spading a dog a preventive treatment and not letting future customers know about it is misleading.

I felt mislead by the insurance, considering spading a dog a preventive treatment and not letting future customers know about it is misleading.

Insurer: Trupanion

By:

Useful
February 10, 2021

I recommend Trupanion often.

I recommend Trupanion often. We have never had an issue getting things covered as expected. Almost every claim we have made has been direct deposited in a timely fashion. They answer questions even in the middle of the night and their chat is great as well.

Insurer: Trupanion

By:

Useful
February 10, 2021

I think your definition of pre existing is too broad.

I think your definition of pre existing is too broad.

Insurer: Trupanion

By:

Useful
February 10, 2021

Insurance always feels like a bit of a scam but I'm risk averse and she's my family.

Insurance always feels like a bit of a scam, but I'm risk averse and she's my family. Thus far, Trupanion has been incredibly easy to work with and makes appropriate claims easy, including coverage and process for claims

Insurer: Trupanion

By:

Useful

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