Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great pet insurance!
Claims get handled quickly and efficiently. The only problem I've ever had was when my vet gave the wrong description for something and it wasn't covered because of that.
Insurer: Trupanion
By:
Edie’s policy gave us treatment choices
I am a veterinarian and have never had pet insurance for any of my animals. However when I adopted Edie 6 years ago I decided to insure her as I was worried that she might be the type of dog who would tear her crucial ligament. I took a policy with a reasonable deductible and have had it on automatic payment for years. Well the cruciate injury never happened but spinal cancer did. My Trupanion policy has made advanced diagnostics and treatment possible. With children in college I never would have been able to pursue high level care for Edie if I’d had to pay full price for it. We are in the beginnings of treatment. I do not know yet how well things will go but without her Trupanion policy all I would have been doing now is pain control to try to maintain comfort. The Trupanion app makes claim filing easy and it can be done day or night. When I have called with questions the people who answer are helpful and kind. I will now be advocating for more of my clients to get a Trupanion policy for their pets.
Insurer: Trupanion
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Filing claims.
It's been so easy to submit my claims.
Insurer: Trupanion
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Rambo's claim was processed expeditiously even though I entered a wrong number on the form.
Rambo's claim was processed expeditiously even though I entered a wrong number on the form. Since all is going as expected, I do not need an email or a phone call about my email regarded my error.
Insurer: Trupanion
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Ali is simply the BEST customer rep I have ever dealt with.
Ali is simply the BEST customer rep I have ever dealt with. Ever. When I called, our dog was facing emergency surgery for an unknown mass and enlarged lymph node on his ileocolic junction causing pain and high fever, with the very real possibility he would never wake from that surgery. He had gone from a happy, carefree dog to possible death in a few short hours. I called Ali as we sought pre-approval. She compassionately listened, I explained we had gone from one ER vet to another more equipped to handle the situation where one claim was already filed, and sensing my distress, she told me to simply email her the estimate from the hospital and she would file the paperwork immediately. She took care of everything for me and let me focus on consoling my wife and myself rather than making me fill out more paperwork. I am forever grateful she took my call and grateful for her humanity and compassion for us and Cooper.
Insurer: Trupanion
By:
Because I find your coverage covers a majority of my pets problems
Because I find your coverage covers a majority of my pets problems
Insurer: Trupanion
By:
Best care for my Darlin’.
Trupanion has saved my pup’s life more than once!! She is a Bishon Friese and is 10 1/2 years old. Love you Trupanion ??
Insurer: Trupanion
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Claims Process.
Absolutely no delays in getting claims processed. It has been wonderful. The stress of dealing with a sick pet is difficult enough and is compounded unnecessarily by slugging through a lengthy claims process but Trupanion has taken that stress away.
Insurer: Trupanion
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