Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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We feel secure and confident with Healthy Paws Insurance!
We signed our puppy up for Healthy Paws insurance after switching over from another insurance company. We made the switch because Healthy Paws was much more affordable for basically the same coverage. We were also referred by a family member who has had great experiences with Healthy Paws while her pet has been very ill. We just submitted our first claim with Healthy Paws after our dog had some serious tummy issues that resulted in a $1,000+ bill. It was SO comforting to not have to think twice about giving the vet the OK to run the necessary tests when our pup was ill. Since we had Healthy Paws, we knew we would be able to cover the bill. After submitting the claim, we ended up being reimbursed in about two weeks. This was our first claim which typically takes longer to reimburse so we felt really happy with the quick turn around. Really happy with the choice we made with Healthy Paws!!
Insurer: Healthy Paws
By: Dani
Worst insurance company
Save your money and buy your pet insurance else where. This is by far the worst insurance company. I recently had to file 3 different claims for the same bill because they just let the claim sit and let it expire. They are just constantly asking for medical records even if you submitted them already claiming they don't have it and need more information. It takes more than 30 days process the claim no matter how small the amount is. If you email them you don’t get a response which means you have to call and talk to different reps every single time. Today I got an email from them saying they are increasing the premium from 26 to 86 bc I apparently enrolled my dog as a mixed breed instead of French bulldog which i never did. Its hard to believe they are just finding about this after all this time given my dogs complete medical records from the primary vet at the time of enrollment back in 2019? I will be terminating the policy with them and I hope no one else goes through what I had to go through. Just awful!
Insurer: Healthy Paws
By: Saemee
Always prompt when claims made never any problem or contention of claim
Always prompt when claims made, never any problem or contention of claim
Insurer: Trupanion Canada
By:
Claims is easy and fast.
Claims is easy and fast. The response is quick and with direct deposit, the turn around could not be more efficient
Insurer: Trupanion
By:
Easy to submit claims and turn around time is very quick
Easy to submit claims and turn around time is very quick
Insurer: Trupanion
By:
Good communication from Chad explaining coverage
Good communication from Chad explaining coverage
Insurer: Trupanion
By:
Good coverage and decent price and it gives me security that I can take care of my pet if the need arises
Good coverage and decent price and it gives me security that I can take care of my pet if the need arises
Insurer: Trupanion
By:
Off to a hopeful start!
Happy with 90% coverage rate for emergencies. Good customer service.
Insurer: Trupanion
By:
So easy to file
It is very easy to file a claim
Insurer: Trupanion
By:
Wonderful Service!
My experience was fast acceptance, no hassle and quick for payment. Very easy to submit a claim and invoices. This type of hassle-free help is very much appreciated - especially at this time. Thank you!
Insurer: Trupanion Canada
By: