Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Healthy Paws is fast, reliable, and friendly
Healthy Paws just paid $894 for Rosie's surgery, 24 hours after I submitted my claim. I'm very pleased. In the time I've been insured with them, their customer service over the phone and by email has always been friendly and efficient. This surgery was their first "test" as to whether they'd cover what I expected them to cover quickly and without hassle, and they've passed that test with flying colors. Because I didn't ever want to face a huge bill for Rosie's care that I couldn't pay, I got insurance through Healthy Paws about three years ago. After doing research, I selected Healthy Paws because they don't raise premiums or reduce benefits because of either advancing age or claim history; your pet's age determines the initial premium and reimbusement rate offered, and they only raise the premium (on the policy anniversary date) in line with increased costs in your area. Also, the annual deductible is just that, annual, not per incident. And there's no maximum payout limit per incident, year, or lifetime. I recommend Healthy Paws.
Insurer: Healthy Paws
By: Gail
Trupanion is the reason my dog is still alive and well
Teddy is almost 8 years old. If it was not for Trupanion, Teddy would not only be in a lot of pain, he may not even be alive. After multiple leg injuries and now I diagnosis of cancer, Trupanion has helped me keep Teddy by my side. I would have had to make some very difficult decisions. However, with Trupanion, I knew that treatment was always an option for whatever Teddy encountered. Knowing what I know now, I will always insure my pet and I recommend everyone else do the same in order to help their own pet, save some money, and better the field of pet care in general.
Insurer: Trupanion
By: Philipp
After an Initial Scare, Trupanion Came Thru
Although we were severely disappointed by Trupanion's initial "coverage proposal" on the pre-authorization for Willow's dental surgery today, and had even begun analyzing the merits of/justification for maintaining this 8+-yr old policy (5 pets to-date), the final coverage outcome was far more appropriate and agreeable. Specifically, the final claim analyst seems to have recognized the ridiculousness of applying multiple "deductions per condition" to different symptoms of the same basic condition (i.e. dental/gum disease), the treatment for which is the same (i.e. extraction). It wouldn't be reasonable to apply multiple conditions deductions for, say, an ill child simply because their illness manifested in both fever, diarrhea, and rash, now would it? Trupanion FINALLY came thru appropriately, as has been our general experience.
Insurer: Trupanion
By: William
Everything goes smoothly when you subit a claim.
Everything goes smoothly when you sub,it a claim...fast, friendly, efficient.
Insurer: Trupanion
By:
Fantastic insurance!
Great coverage, easy to navgate..
Insurer: Trupanion
By:
This insurance doesn’t cover enough.
This insurance doesn’t cover enough. They said they sent me a email about upgrading to behavior specialist. I don’t believe I got that email. And now they say it’s too late to upgrade.
Insurer: Trupanion
By:
Quick Response!
Had to take my dog in for an emergency and Trupanion was quick to respond and take care of us! Thank you!
Insurer: Trupanion Canada
By:
Sanity!
All claims always dealt with promptly on receipt from Vet. office. Essential, not just to the cat's health but to Mom's (my) sanity - and wallet! Thank you!
Insurer: Trupanion Canada
By:
Terrific Insurance for all pet owners
Fast response once the VET submits the bill. We have been so pleased to have Trupanion support when our cat is ill. WE have told countless people about Trupanion... and many have followed up, and gotten insurance with Trupanion.
Insurer: Trupanion
By: Rosalind L
A lifesaver for both our dogs!
Healthy Paws has been amazing for our two dogs. They are easy to work with, quick to let us know what's covered and very quick to mail checks to us. Almost everything, except for a few pre-existing conditions, has been covered. Having insurance has created such peace of mind when our dogs get sick. Our one dog needed an MRI recently and it was so nice to know that we could afford to do it. Also, the app and website are so easy to use and they will even email to check in and see how our pups are doing!
Insurer: Healthy Paws
By: Katie