Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


March 11, 2021

Highly recommended

Great claim submitting process-fast turnaround

Insurer: Trupanion Canada

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Useful
March 11, 2021

Customer Service reps are wonderful friendly compassionate and very efficient.

Customer Service reps are wonderful, friendly, compassionate and very efficient. So happy I signed up for Trupanion 13 years ago for my precious mini Dachshund we have had 3 major (very very very expensive) surgeries and thank Goodness for Trupanion worth every cent I’ve paid for the insurance.

Insurer: Trupanion Canada

By:

Useful
March 11, 2021

Help was given swiftly and competently and new info regarding change of address and e-mail acted upon immediately .

Help was given swiftly and competently and new info regarding change of address and e-mail acted upon immediately . My claim was approved quickly and appropriately.

Insurer: Trupanion Canada

By:

Useful
March 11, 2021

Such peace of mind!

I have had a few claims so far and had absolutely no issue! It is just wonderful to be able to make decisions for the well-being of my dog without having to make my choice based on cost!!!

Insurer: Trupanion Canada

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Useful
March 11, 2021

Thank you Trupanion from Taya’s mom

I wasn’t expecting to get anything as we were scheduled for a dental cleaning after her previous treatments. It was discovered that another tooth had to be extracted as part of her ongoing problem with her teeth. I was pleasantly surprised to have some coverage as well as the claim was processed in less than 24 hours.

Insurer: Trupanion Canada

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Useful
March 11, 2021

We haven’t had a claim payout yet so the jury’s out until we do.

We haven’t had a claim payout yet so the jury’s out until we do. Im

Insurer: Trupanion Canada

By:

Useful
March 11, 2021

As I said in my chat with Nyssa (who was awesome) you guys have been excellent every time we've needed it.

As I said in my chat with Nyssa (who was awesome), you guys have been excellent every time we've needed it. The peace of mind knowing I can manage my dogs' health needs without going into debt or skip bills is priceless. Excellent service every time I reach out, timely reimbursements, just stellar.

Insurer: Trupanion

By:

Useful
March 11, 2021

Trupanion is the best!

The claims process is so easy and quick. I really enjoy the updates during the claim process. The funds are directly deposited into my account within a couple days. Couldn't ask for anything more!

Insurer: Trupanion

By:

Useful
March 11, 2021

Flora's Recovery

The last six months have been really hard on both me and my dog. Surgery to repair a ruptured ligament resulted in many infections and finally another surgery to remove the metal that was causing the infections. Through it all, Trupanion paid claim after claim without hesitation. Thank you for everything you did to make a bad situation better. I can't say enough good things about the service you provide. Each claim was taken care of quickly so I didn't have to worry about anything but the recovery of my dog. It looks like we're finally in the clear and things may be going back to normal very soon. Thank you so much for letting me just worry about my dog and not the bills.

Insurer: Trupanion

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Useful
March 11, 2021

Trupanion used a symptom of a curable parasite (that was treated) at my puppy’s 8 week appointment as a pre-existing condition.

Trupanion used a symptom of a curable parasite (that was treated) at my puppy’s 8 week appointment as a pre-existing condition. Now won’t cover anything when we got insurance to help at a time of illness.

Insurer: Trupanion

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