Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Reimbursement the same day I sent claim in!!!
Ease of submitting claim and fast reimbursment
Insurer: Healthy Paws
By: Debbie
Healthy Paws Saved my Dogs (Clementine) Life
I cannot say enough about this company and how it's more than just a pet insurance company. I can't think of another vendor I've ever worked with in any industry that has been easier and better to work with than Healthy Paws. I first started working with them about 7 years ago for my bulldog Clementine. She has had many health issues and surgeries throughout the years. Claims are easy to fill and they are extremely fast too reimburse. Most recently we had an emergency situation with my bulldog came out of her normal boarding with trouble breathing. It got worse and worse throughout the day and I had to bring her to the ER. They immediately sedated her and gave me feedback that she needed emergency surgery and might not make it. In addition to that, they told me she was the most critical animal at the hospital and if I hadn't brought her in within the hour she probably would not have made it. It was a lot of money to go through this emergency surgery and the hospital needed about $2,500 right away to keep her going through the night. I gladly paid it and had the confidence that Healthy Paws would cover and reimburse me the 90% I had signed up for. I called them the next day after receiving the full estimate which was about $13,000. Health Paws jumped on the phone with me and went through all of the details directly with the animal hospital. They took care of the entire situation so that I didn't have to worry about anything. The surgery was a success, and we got Clementine home after a few days. When I called Healthy Paws to make sure everything worked out, I realized that not only had the hospital been paid in full, but they had also reimbursed me the money I overpaid originally on that night. They saved my dogs life. I signed up my second dog (Dakota) the minute we got her. There aren't many companies out there that I "love". I can safely say that I absolutely love healthy paws, and my family and I thank them from the bottom of our hearts.
Insurer: Healthy Paws
By: Mark
Crooks
This company barely pays for anything and as your dog ages they pay for less and less. They are crooks and do not actually care about the animals but rather how much money they are going to make off you. There are so many better companies — to recommend a few ((pumpkin, spot, and lemonade)) all which cover more and have better customer service.
Insurer: Trupanion
By: Sarah
Claims
Great customer service and quick pre-approval process!
Insurer: Trupanion
By:
The claims process was very easy and no problem at all.
The claims process was very easy and no problem at all. MUCH appreciated!
Insurer: Trupanion Canada
By:
the process was very easy thanks to Ali.
the process was very easy thanks to Ali.
Insurer: Trupanion Canada
By:
We've had coverage for the past 15yrs and been happy with the service.
We've had coverage for the past 15yrs and been happy with the service. I'm always recommending
Insurer: Trupanion Canada
By:
Dogmom pleased with excellent service!
All aspects of the service are top notch. Representatives were helpful, polite, kind and efficient. My claims were easy to submit and they were taken care of quickly.
Insurer: Trupanion
By:
FAST and Easy
So easy to make a claim using the app. Just snap a picture of invoice and that's about it...so easy
Insurer: Trupanion
By:
Upon needing x-rays for our beloved pet we found out that there is no radiologist they could read the x-rays add true companion or a doctor that could interpret them.
Upon needing x-rays for our beloved pet we found out that there is no radiologist they could read the x-rays add true companion or a doctor that could interpret them. In a day a doctor had to be able to do these things. Hate to find out in 5 to 6 days or whenever that my beloved pet is in dire straits or needsNeeds some serious attention not a bottle of pills and send me home after five hours of work up. A little disappointing
Insurer: Trupanion
By: