Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,730 total
Other Categories
Trupanion worked with the veterinary clinic and made the payment process as painless as possible.
I had hoped this policy would never be used, but I am grateful that when it was needed it came through as promised. however, I would suggest pet owners make sure they acquire the policy at the earliest time as the pre-existing exemption can be difficult
Insurer: Trupanion
By: FLORENCE
If I could give a negative score, I would
Be wary of this company. They will charge multiple deductibles for things even though they are related to the same issue. It’s a money making scheme, and they try to pay as little as possible.
Insurer: Trupanion
By: Jan
Incredible Customer Service & Easy Claim
Okay so our dog Winnie has Fractured Coronoid Process in her joints (common in pure-breeds which she isn't). The procedure was ~$7k. We thought we were screwed. HealthyPaws Customer Service supported us the whole way. They provided Direct Pay so we only had to pay our deductible rather and got back to us in less than 2 days. They don't cover everything which is a huge bummer. For example, they won't cover the $200 consultation fee to tell us that Winnie had FCP.
Insurer: Healthy Paws
By: Michael
Waste of money, horrible experience!
Absolutely the worst experience with pet insurance. Denied a claim for "pre-existing" while it wasn't. Tried to call multiple times-- on hold over an hour each time before it gets disconnected. Tried to request a chat with representative to get a clue for next step-- nothing. You get auto replies to all of your emails. When submit a claim, you are given few small sentences to explain so basically you are in 100% relying on the claim department to do their job. They only care about your premiums, good luck getting anything covered. I am canceling this scam.
Insurer: Pets Best
By: Natalia
Although I have not had a claim approved yet as I just submitted my first one I have found each and every person I have spoken to very helpful regarding what I have called for!
Although I have not had a claim approved yet as I just submitted my first one, I have found each and every person I have spoken to very helpful regarding what I have called for!
Insurer: Trupanion Canada
By:
I have searched for pet insurance for the past 2 months and this is by far the best coverage plan i have seen plus extremely helpful any quick customer service
I have searched for pet insurance for the past 2 months and this is by far the best coverage plan i have seen plus extremely helpful any quick customer service
Insurer: Trupanion Canada
By:
Covered less than I was led to believe
I was unimpressed by what, of my bill, was covered. A bit of a nasty surprise.
Insurer: Trupanion Canada
By:
So far everyone I've talked to has been helpful and kind.
So far, everyone I've talked to has been helpful and kind. I have a very sick pup who recently required emergency care and hospitalization. I'm so thankful I have this policy in place to help with these unexpected expenses.
Insurer: Trupanion
By:
I recently took on a rescue and immediately put her on this insurance.
I was barely 45 days and found she had to have extensive dental surgery. It was a $1500 bill and they paid over $900 ($500 deductible). This is light year better the Met life plan I had. Didn't even pay $300 of a $1200 dental bill. Definitely recommend.
Insurer: Pumpkin
By:
I am a recent customer to Pumpkin Pet Insurance…
I have full coverage for wellness and unexpected accidents. So far I have put in two claims for my new puppy. I was reimbursed online very quickly. You get what you pay for, I pay hundred dollars a month but I get everything covered at 90% with a $100 deductible. Just beware, every year they can raise your monthly premium. We will see how that goes.
Insurer: Pumpkin
By: