Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


March 30, 2021

Would recommend to all of my friends

I adopted a bulldog mix during the pandemic - luckily I had insurance because she had a tumor and spay issues. ASPCA covered it (minus the spay since I did not have wellness added on. I did not know this but they were able to explain over the phone that it was not covered without adding wellness.) The claim itself was 4K - and I was reimbursed close to that amount. I plan to keep this insurance forever because I was not expecting a rescue dog to rack up a 4k bill within adopting her! I also love the mobile app, I would check that daily to check on my claim status. Direct deposit was made within a few days after the claim cleared.

Insurer: ASPCA

By: Paul

Useful
Verified March 30, 2021

Holy cow - go with Trupanion!!!

OK, I don't typically take time to review things (shame on me) but I had to for Trupanion. Unsolicited, btw. My dog, Sully - is about 8 years old. Back story- I got him as an 8 week old puppy, after leaving an abusive husband with two little girls with me. I was scared to death but determined to climb out of that tough season. Enter Sully - he was there to distract me, and to eventually allow me to sleep at night and keep us feeling safe. He did this and 100% more. Fast forward 8 years - Sully was diagnosed with thyroid cancer a couple of months ago. Devastating is an understatement. That said, I know life is not meant to be permanent, but we wanted to make sure Sully was first and foremost, pain free - and secondly - buy him some time with us if possible. Trupanion made it possible for us to get his tumors removed (this is not cheap people!) and have that peace of mind that we can do everything in our power to keep him pain free and with us longer. I can't thank them enough, as the process of submitting invoices is insanely easy and also FAST. Thank you for all you do and for allowing us more time with our sweet boy.

Insurer: Trupanion

By: Jennifer

Useful
March 30, 2021

We could not recommend them more!

Healthy Paws has been with us every step of the way through sickness and health! When we file a claim, it is paid within days. I have had the best customer service interactions - and when Morgan isn't feeling her best, they even email to see how she's feeling. They truly do care about your pet. If you are in doubt about insurance - look no further than Healthy Paws!

Insurer: Healthy Paws

By: Jodie

Useful
March 30, 2021

Trupanion's exceptional convenience!

I really like I that my vet can immediately process my claim with Trupanion at the time of my pet's visit. It makes it so much moreconvenient, plus I don't have to worry about submitting paperwork after I get home. It's so much easier than any other plan I've dealt with!

Insurer: Trupanion

By:

Useful
March 30, 2021

Claim Clarity

This was the easiest claim process ever! I submitted my receipts online and had my refund within days!

Insurer: Trupanion

By:

Useful
March 30, 2021

Thank goodness for Trupanion!

Trupanion made the claims process easy which allowed me to focus on my dog and ensure he gets the best care possible.

Insurer: Trupanion

By:

Useful
March 30, 2021

Trupanion was a godsend for me because my dog happened to get an injury that went over my deductible and saved me thousands of dollars.

Trupanion was a godsend for me, because my dog happened to get an injury that went over my deductible and saved me thousands of dollars. The company has been great about payments and has never felt like it was "just a business." The only reason I did not give it a 10 is because it may not be the right choice for people who prefer an insurance company that will contribute to regular vet visit costs. However, I think it is because of this aspect of Trupanion that the premiums cost less. The whole thing feels appropriate, for lack of a better term. You pay a bit less per month, and you get coverage under fewer circumstances, but when you ARE covered, you get exactly what insurance is meant to be: relief from a major financial burden when something goes unexpectedly wrong.

Insurer: Trupanion

By:

Useful
March 30, 2021

Your representatives are always helpful and positive.

Your representatives are always helpful and positive. Information is accurate and claosre processed quickly.

Insurer: Trupanion

By:

Useful
March 30, 2021

Rapid answer to the claim.

Rapid answer to the claim. Hopefully the payment will come in soon.

Insurer: Trupanion Canada

By:

Useful
March 30, 2021

Trupanion, thank you for your help!!!

Skipper is my best friend, not just a dog, (an expression I've always found offensive), and has been a blessed addition to my life. In the last year, he has been experiencing problems with his liver, has undergone numerous tests, some rather invasive, and the experience has been a difficult one for both of us. He is now taking 3 medications daily, and there has been some improvement, but still a long ways to go until the danger of liver failure and a significantly shorter life span, as well as, but not less serious than, the risk of other complications, has been reduced sufficiently. To say the least, I am thankful I opted for pet insurance when I brought Skipper home as a puppy, and have remained with Trupanion for the last 7yrs, and will continue to do so. The financial assistance from having pet insurance helped in the past with dental issues, and is proving to be invaluable during recent events. Trupanion has been wonderful to deal with so far, and this means Skipper and I can continue to focus on improving his health, knowing there will be help and support every step of the way. Thank you to Trupanion, and here's hoping Skipper and I will have many more years together!!!

Insurer: Trupanion Canada

By:

Useful

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