Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


Verified May 12, 2021

Excellent Insurance and Service!

Dealing with a sick fur baby is never easy! But having Lemonade pet insurance made everything easier. I received great customer service as well as a fast response to all questions, and I received reimbursement funds fast! I recommend Lemonade to all my family and friends

Insurer: Lemonade

By: Diana

Useful
Verified May 12, 2021

Easy, breezy :)

I have had to file several claims lately because my dog got quite sick. They made the process easy and fast! Such a wonderful team to work with.

Insurer: Lemonade

By: Hannah

Useful
Verified May 12, 2021

It’s too early to review

I already met all the well visits and vaccines in the first two months we had him. I recently submitted an illness claim so waiting to see what they pay. I also wished they covered neutering.

Insurer: Lemonade

By: Susan

Useful
Verified May 12, 2021

Lemonade make pet insurance easy

Lemonade Pet Insurance is by far the best pet insurance in terms of value AND ease of use. I actually have them as my home ownership policy as well and adding the pet insurance was a breeze. When I need to submit claims (and with a new puppy...that's pretty darn often) - the process is so easy on my phone and I know exactly what will and won't be covered most of the time. Things were a bit backed up during COVID at times, but the past few claims have come through SUPER quickly recently. I'm overly impressed with their customer service and absolutely would recommend them to anyone.

Insurer: Lemonade

By: Brittany

Useful
Verified May 12, 2021

So far do good 😊🐾

Easy claim submission and regunds

Insurer: Lemonade

By: Lucille

Useful
Verified May 12, 2021

Easy Peasy!

We got a new puppy and I was SUPER reluctant to try and figure out pet insurance based on so much negative feedback I’ve gotten from other pet owners. I found lemonade and couldn’t be happier! I registered my puppy, picked my plan and have already submitted claims for vaccines, check up etc, and they deposit my money back directly into my account! The app is really user friendly and just requires that you get an itemized and printed receipt from your vet that you choose, they review and give you your % back.

Insurer: Lemonade

By: Erin

Useful
Verified May 12, 2021

Lemonade is easy to use.

The price is the best I could find and the staff have been great with my claims. I recommend Lemonade.

Insurer: Lemonade

By: Thomas

Useful
Verified May 12, 2021

Easy, quick and efficient!

We claimed our hospital fees after my puppy experience something terrible. I won't go to details, but the cost of the fees was almost $1,000. We filed a claim, explained what happened, and got part of our fees was covered by Lemonade. The process was extremely simple and without a hassle. We didn't even need to write anything because we just recorded a video which explained everything. In a couple of days the money we paid for was deposited in our bank account. This is our first puppy and we've never filed a medical/insurance claim before but Lemonade made it really easy. I always recommend their insurance to our friends and anyone who is looking for pet insurance.

Insurer: Lemonade

By: Donn

Useful
Verified May 12, 2021

Easy and Transparent Claims Process

Had some minor medical expenses within months following our purchase of Ridley, boxer puppy. The claims process was simple, transparent and smooth. Post claims, verify claims, and approved! Couldn't be happier with the policy and claims process.

Insurer: Lemonade

By: Charles

Useful
Verified May 12, 2021

Super easy and fast claim processing

Lemonade is great. I like how straightforward everything is and the pricing is very good. We submitted our first claims for Biscuit's sick visit for a cold (runny nose and sneezing, prescribed antibiotics) and it was approved in seconds.

Insurer: Lemonade

By: Casey

Useful

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