Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Always great customer service & I trust them with my dogs!
Always great customer service & I trust them with my dogs!
Insurer: Trupanion
By:
Customer service was extremely helpful and the app was easy to use.
Customer service was extremely helpful and the app was easy to use. I couldn’t believe how fast the claim was approved snd the money deposited.
Insurer: Trupanion
By:
Disappointed that an evaluation for a TPLO surgery was not eligible for coverage.
Disappointed that an evaluation for a TPLO surgery was not eligible for coverage. This is not a "routine exam". The dog is going in for surgery and could not have the surgery without an evaluation. Also, disappointed that bodywork by a licensed massage therapist is not covered unless working with a vet.
Insurer: Trupanion
By:
Excellent timely response.
Excellent, timely response. When some pertinent information was lacking, it was easily resolved and the payment processed quickly. The reimbursements were well explained.
Insurer: Trupanion
By:
Good company.
Good company. Covered what they said they would. Gives you peace of mind with regard to the health of your pet.
Insurer: Trupanion
By:
GREAT FIRST CLAIM EXPERIENCE
Both claims we made the vet had the software which took only about 5 minutes total for them to submit and for the payment to go through. This was our first ever claim for our Max so I called the help line and the person was very helpful both times! I highly recommend anyone who has a pet to invest in insurance through Trupanion!
Insurer: Trupanion
By:
It took weeks to review my claim and then it was denied.
It took weeks to review my claim and then it was denied. Not sure why I am paying almost $70 a month for years and then my claim was denied .
Insurer: Trupanion
By:
Quick Payment!
Claims process was easy. Payment was rapid!
Insurer: Trupanion
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There are some claims not covered.
There are some claims not covered.
Insurer: Trupanion
By:
Trupanion has always been able to reimburse me with an explanation of fees that they do not cover.
Trupanion has always been able to reimburse me with an explanation of fees that they do not cover. The reimbursement process usually takes less than a week or even less.
Insurer: Trupanion
By: