Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


Verified June 21, 2021

There was a mistake on Trupanion’s part as to reimbursement.

There was a mistake on Trupanion’s part as to reimbursement. Trupanion looked into it and re-calculated the reimbursement in no time. No harsh words, just hard work. I appreciate how quickly Trupanion processes reimbursement requests.

Insurer: Trupanion

By:

Useful
Verified June 21, 2021

I'm so grateful we purchased this insurance when our dog was just a young pup.

I'm so grateful we purchased this insurance when our dog was just a young pup. He's been a wonderful dog, but has suffered from innumerable health problems--I can't imagine how we would have managed without the financial assistance provided through Trupanion insurance. I believe the company's system for assessing and approving claims is both fair and sympathetic toward pet owners.

Insurer: Trupanion Canada

By:

Useful
Verified June 21, 2021

Trupanion is Awesome! Sign Up Now!

Claims are always reviewed quickly and payment to me received in record time. Usually within 24-48 hours. Keep up the good work!! I would definitely recommend Trupanion to a friend and/or colleague!!

Insurer: Trupanion

By:

Useful
Verified June 21, 2021

Deductible is per condition.

Deductible is per condition. Wish it was an overall deductible.

Insurer: Trupanion

By:

Useful
Verified June 21, 2021

Aussie's ACL Injuries.

Everyone has been very caring and kind. Claim experience was fast and efficient. Thanks!

Insurer: Trupanion

By:

Useful
Verified June 21, 2021

Feel the reimbursement policies are unfair.

Feel the reimbursement policies are unfair. I've paid about 16K in policy money and gotten about 6K of my procedures for my pets reimbursed. I would have been better off putting it in a savings account.

Insurer: Trupanion

By:

Useful
Verified June 21, 2021

Great coverage and customer service!

Great coverage and customer service!!

Insurer: Trupanion

By:

Useful
Verified June 21, 2021

Don't give up! They'll approve something

I finally got a claim accepted!

Insurer: Trupanion

By:

Useful
Verified June 21, 2021

In a high stress and emotional experience Trupanion did not add to that stress.

In a high stress and emotional experience Trupanion did not add to that stress. The call was quick and gave me the answers I needed within minutes to make healthcare decisions about my cat. Without Trupanion, he would not be here today as their coverage allowed us to get him the care he needed and took away the stress of having to make life or death decisions based on cost. We are so grateful.

Insurer: Trupanion

By:

Useful
Verified June 21, 2021

Great customer service.

Patrick Utter was a wonderful person who helped me file my claims correctly during a very sad time after saying goodbye to my pet. He was very knowledgeable and kind. Thank you Patrick.

Insurer: Trupanion

By:

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.