Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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The representatives that I spoke with were helpful and gave me all of the information that was needed to process the claim.
The representatives that I spoke with, were helpful and gave me all of the information that was needed to process the claim. They were always friendly and sincere.
Insurer: Trupanion
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Because it is taking a long time to be paid on claims.
Because it is taking a long time to be paid on claims. More so than in the past. And I currently have 4 outstanding claims dating back to 4/30. In the past these were paid back to me very quickly.
Insurer: Trupanion
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Customer service is always so helpful and claims are paid within a couple days.
Customer service is always so helpful and claims are paid within a couple days.
Insurer: Trupanion
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I think more veterinary services should be covered.
I think more veterinary services should be covered.
Insurer: Trupanion
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Frustrating
It's frustrating that I am unable to ever make a claim. When I spend $50 on insurance that will never be used.
Insurer: Trupanion
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Trupanion ROCKS!
My 10 week old puppy was underweight when I brought him home, and he was reluctant to eat. It soon became apparent this was more than just a finicky eater because by age 6 months he began to regurgitate on a regular basis. He has had bloodwork, GI films and ultrasounds done, and we still don't know what's wrong. He is currently on prescription meds and an appetite stimulant and he is scheduled for a fluoroscopy this week. I don't know what I would do if he wasn't insured through Trupanion as these tests and medications are exorbitant. The claims process is simple and after meeting my deductible I have been reimbursed so promptly it's truly amazing. The customer service team is knowledgeable and empathetic. Trupanion's coverage is the only reason I can continue trying to diagnose and hopefully treat/cure my little guy. If he turns out to have a chronic illness, knowing that he will be covered for life with no further deductibles gives me peace of mind. The smartest thing I've ever done as a pet parent is buy Trupanion insurance. I have told so many friends how wonderful Trupanion is they have started to ask me if I own stock in the company. Trupanion, you ROCK.
Insurer: Trupanion
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My experience was very satisfactory and the insurance pay-back to me was fair in my opinion.
My experience was very satisfactory and the insurance pay-back to me was fair in my opinion.
Insurer: Trupanion
By:
Amazing coverage and customer service
Never had an issue that wasn't resolved. Super easy to file claims and reimbursement is quick.
Insurer: Trupanion
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Once my vets have the billing information it is easy for the vet to send copies of the bill and I receive immediate notice so I know my case is being taken care of.
Once my vets have the billing information, it is easy for the vet to send copies of the bill and I receive immediate notice so I know my case is being taken care of.
Insurer: Trupanion
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Grateful for Trupanion
Submitting a claim and receiving payment was very easy. I was under enough stress knowing my poor kitty was having a major surgery and didn't need additional stress of the cost of it all. Trupanion has been a lifesaver!
Insurer: Trupanion
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