Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


June 29, 2021

Great experience

Very quick response and supportive during a very stressful time when our pooch was VERY Ill. Thank goodness- now he is on the mend thanks to our pet insurance allowing us to easily make medical decisions knowing we were backed by our insurance.

Insurer: Healthy Paws

By: Gabriella

Useful
June 29, 2021

High level of customer service, online ease of submitting claims.

Our daughter recommended Healthy Paws and said the process from signing up to submitting claims was fast and easy. Submitting a claim online is very easy. Signing up was just as easy and the response to claims is quick and efficient.

Insurer: Healthy Paws

By: Greg

Useful
June 29, 2021

Great caring service and quick response to claims.

Healthy Paws has been a wonderful coverage for my two dogs. There prices are fair and they quickly respond to claims. They also reached out to see how my older dog was doing after his surgery.

Insurer: Healthy Paws

By: Frank

Useful
June 29, 2021

Do not Purchase this Insurance

This pet insurance is the worst pet insurance company i have ever worked with. Their app never works, their new "online automated" system is a joke. I have been working on the same insurance claim for over 90 days. They asked me to re-open it 6 different times because they closed it after saying they didn't have enough documentation. When I send them all the documentation, the files don't get associated with the proper claim. THEN to make matters even worse if you try and call them you will wait on hold for no less than 30 minutes (doesn't matter time of day). The person on the phone will tell you it is sorted, and then incorrectly change the claim. SO now 1 claim that i am looking for coverage on because my dog had emergency care is probably going to sit in a dark admin abyss because they system says I am trying ot make a claim for a date range that spans 3 years. They asked me for 3 years of medical records, and they attached it to a claim so now it looks like I want reimbursement for all 3 years which I don't! I just want 1 date covered.

Insurer: Pets Best

By: Kadija

Useful
Verified June 29, 2021

So thankful we have Trupanion!

Stella was not herself for the last week or so, barely touching food which is very weird for her. So we brought her to the vet and they ran blood work, fecal tests, gave her an anti nausea and recommended some vet food for her. Needless to say the bill stacked up fast and soon we owed over $500. Doesn’t seem like much but for us it was. Thankfully we have trupanion pet insurance and they helped cover some of the bill. Even though it wasn’t all the of the bill every little bit helps and this made us paying off her visit that much easier. I honestly sleep so much better at night knowing that trupanion has our and stellas back!! Thanks guys!!! Xo

Insurer: Trupanion

By: Kala

Useful
June 29, 2021

Saved my dog and my bank account

My dog was diagnosed with Gallbladder Mucocele and had to go through surgery. The total cost of the diagnostics, surgery and recovery was ~$20k and we got the 90% reimbursement back for every claim in the process within a week. Knowing Healthy Paws got your pups (and bank) back is peace of mind.

Insurer: Healthy Paws

By: Denis

Useful
Verified June 29, 2021

Had a lot of problems in my dog coverage.

Had a lot of problems in my dog coverage.

Insurer: Trupanion

By:

Useful
Verified June 29, 2021

Fast and accurate claims processing

Claim was received and we received a check in 2 weeks. Very happy.

Insurer: Trupanion

By:

Useful
Verified June 29, 2021

Trupanion…..Truly the best.

Claims are done quickly and efficiently. The speed of reimbursement is commendable

Insurer: Trupanion

By:

Useful
Verified June 29, 2021

Excellent

Easy to submit on the app. Extremely fast turn around time. Express is fantastic as well. All stress free!

Insurer: Trupanion

By:

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.