Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Don't Buy This Insurance
I am not normally someone who writes reviews or complaints of a business, but Pet's Best Insurance was so egregious in their blatant lack of service, I need to warn others they are nothing more than a scam. They claim their policies cover basic veterinary care and diagnostics, yet they deny every claim submitted to them without any honest or thorough reasoning. So if your pet has a more serious issue, definitely don't count on them covering anything. Their business model is quite clearly to be the insurance company who denies all claims and keep collecting their monthly rate until the policy holder cancels. They never pick up the phone, are impossible to correspond with, and take weeks to review any claims filed. Do not buy this insurance! They will not help your pet and are only trying to take money from you.
Insurer: Pets Best
By: Christopher
Trupanion is Outstanding! quick response to a claim, customer service was top notch
1st claim and I have no regrets with Trupanion! Customer service was kind, supportive & professional and the claim was easy to file, the explanation of coverage was easy to understand. I am so pleased with the service and coverage with my 1st claim!... it just confirmed we made the right choice for my dog!
Insurer: Trupanion
By: Lisa
Slow reimbursement if you get it at all. Wait on hold 45 mins average
Very poor often find a reason not to reimburse. Then told me my vet wasn’t sending the info. Then said they got it. The. Said it would be 10 days. Then said it was for a different date then whatmy claim was Usually am o hold 45 mins to talk to someone. I am still trying to get reimbursed for may 12 bills
Insurer: Pets Best
By: Lillian
Highly recommend
The whole process was so much easier than I anticipated. My claims were processed promptly and before I knew it, the money was in my account. I am so happy we have this insurance for our four legged kid!
Insurer: Trupanion
By:
Peace of mind with Trupanion
Easy sign up, no having to choose between different plans, straightforward and I feel confident that my boy will be able to get any vet care he needs with Trupanion.
Insurer: Trupanion
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i was denied payment
i was denied payment
Insurer: Trupanion
By:
Trupanion goes above and beyond
Trupanion is the absolute best!!! The claims are always paid quickly. I would highly recommend Trupanion to any pet owner.
Insurer: Trupanion
By:
Trupanion reviews claim in a timely manner.
Trupanion reviews claim in a timely manner. When I have a question, they are thorough in responding to me even when I'm disappointed in not getting the desired response
Insurer: Trupanion
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GREAT INSURANCE PLAN
Very easy to use. Confirmation received quickly. Paid within 3 days
Insurer: Trupanion Canada
By:
Rickis’ pancreatitis
When I spoke to a representative she was so nice and showed great concern for our dog. The claim was easy and quickly paid. Thank you
Insurer: Trupanion Canada
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