Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


Verified July 19, 2021

Always the best service with Trupanion I am very happy and have told many friends about Trupanion customer service and claims department are great to deal with.

Always the best service with Trupanion, I am very happy and have told many friends about Trupanion, customer service and claims department are great to deal with. :)

Insurer: Trupanion Canada

By:

Useful
Verified July 19, 2021

My shih tzu has had many health issues including cancer.

My shih tzu has had many health issues, including cancer. Many of the bills from the vets have been very high. If not for Trupanion I don't know if I could have managed to pay for all the treatments she has had and is still having. Thank you Trupanion.

Insurer: Trupanion Canada

By:

Useful
Verified July 19, 2021

Good service

Submitted claim on Sunday payment recieved on Tuesday. Fast and pleasant.

Insurer: Trupanion Canada

By:

Useful
Verified July 19, 2021

Pleasant experience.

Timely, helpful and responsive. Clear explanation as to what was and was not covered when claim was submitted.

Insurer: Trupanion Canada

By:

Useful
Verified July 19, 2021

Trupanion is great !

When speaking with the staff at Trupanion, I have found everyone to be extremely knowledgeable, helpful and compassionate. The service and response received with claims is fast and efficient. Greatly appreciated !

Insurer: Trupanion Canada

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Useful
Verified July 19, 2021

Easy to file claims.

Claim was easy to submit and turn around time was quick.

Insurer: Trupanion

By:

Useful
Verified July 19, 2021

Easy Claims Process

Claims are easily submitted online and processed quickly

Insurer: Trupanion

By:

Useful
Verified July 19, 2021

My experience??? Exceptional!!!!!

Filed claims approximately 5 months after losing our beloved boy. Actually got back more than expected! Unfortunately when we rescued him, he was immediately diagnosed with a mast cell tumor, so I knew claims for those surgeries would not be covered. The claims paid were in my account within 3-4 days of me faxing them in!!!!! I was impressed to say the least!!! There was never a hold time when corresponding with your customer service reps and they were always understanding, comforting, sympathetic……just above and beyond!!!

Insurer: Trupanion

By:

Useful
Verified July 19, 2021

Extremely Satisfied

I absolutely love Trupanion. It is super easy to use and a very quick turn around when receiving refund.

Insurer: Trupanion

By:

Useful
Verified July 19, 2021

I have already referred 3 people; one did enroll a few weeks ago.

I have already referred 3 people; one did enroll a few weeks ago. I have 3 dogs now enrolled and couldn't be happier with the coverage and claim processing protocols.

Insurer: Trupanion

By:

Useful

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