Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,730 total


Verified August 26, 2021

All Trupanion employees are knowledgeable courteous and friendly.

All Trupanion employees are knowledgeable, courteous, and friendly. Turnaround time on payment of claims is excellent!

Insurer: Trupanion

By:

Useful
Verified August 26, 2021

Reserving Judgement

am still ambivalent. didn't pay for neuter (which is fine, I expected that) but nothing given towards hernia repair or the optional pre-op diagnostics. this was my first claim since joining...am going to reserve judgement.

Insurer: Trupanion

By:

Useful
Verified August 26, 2021

Easy claim process

Claim processed quickly without issues

Insurer: Trupanion

By:

Useful
Verified August 26, 2021

Quick claim review and reimbursement

Claim turn around time was very quick. However, someone at Trupanion said they needed an itemized bill, but my vet had already sent it. After I complained to my vet, they said they had previously faxed it all. So, someone on Trupanions side obviously missed it. It all worked out ok and we were reimbursed for her claim, but it was aggravating for me and took up my time emailing my vet about the situation. Also, my vet wasn't too happy that I accused them of not sending all the information. People need to slow down at work and make sure they are doing their jobs correctly.

Insurer: Trupanion

By:

Useful
Verified August 26, 2021

Claim

Claim was super easy and fast

Insurer: Trupanion

By:

Useful
Verified August 26, 2021

Trupanion experience

Claims serviced in a timely manner.

Insurer: Trupanion

By:

Useful
Verified August 26, 2021

Top Notch Trupanion service

Ease of filing claims and Trupanion rapid response truly outstanding.

Insurer: Trupanion

By:

Useful
Verified August 26, 2021

Fast, efficient, very fair.

Fast, efficient and very fair. Easy to make claim and for my vet to get prior approval, further speeding the process. No hassle with payment for follow up care based on original approvals.

Insurer: Trupanion

By:

Useful
Verified August 26, 2021

I have been very happy with Trupanion’s coverage and claim response time.

I have been very happy with Trupanion’s coverage and claim response time.

Insurer: Trupanion

By:

Useful
Verified August 26, 2021

A very satisfied customer!

I so much appreciate your service and coverage of several medical appts. and treatments re Cashew's various health concerns. Working with the clinics directly is also helpful, so that my portion is determined after your allowed amount is paid to them, leaving me to pick up whatever costs were not covered. Thank you!!!

Insurer: Trupanion

By:

Useful

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